TriageLogic Implements Nurse Triage Call Center Software for Children’s Healthcare of Atlanta
Jacksonville, FL. (October 19, 2016) – TriageLogic® announces the implementation of their Call Center Software for Children’s Healthcare of Atlanta, the largest healthcare provider for children in Georgia. TriageLogic’s call center platform has been adapted and customized to fit the unique telephone triage needs of the hospitals and community phone lines for Children’s.
Children’s is a not-for-profit organization that is over 100 years old. It is ranked among the top children’s hospitals in the country by U.S. News & World Report.
TriageLogic’s Call Center Software is designed for Children’s to have their own nurses manage their patient phone calls. The system is integrated with their existing EMR systems and other platforms. TriageLogic also built a custom interface to display and manage Children’s proprietary triage protocols.
We are excited about the implementation of our platform and the opportunity to assist with patient care in Georgia,” said Dr. Ravi Raheja, Medical Director and COO.
The TriageLogic platform will help actualize Children’s mission to provide the best care and best experience for every child by providing an improved telephone experience for patients and providers in Georgia.
Founded in 2006, TriageLogic is a URAC accredited, physician-led provider of high-quality services and software for Tele-health. We integrate a unique blend of innovative communication solutions with medical expertise based on practical experience and a thorough understanding of the field. TriageLogic is a leading provider of top-quality triage technology and call center solutions. In 2015, TriageLogic expanded their products to include Continuwell, providing on-demand healthcare for businesses in every industry. Continuwell provides an innovative, nurse-first model that makes telehealth more affordable and effective. The TriageLogic group serves over 7,000 physicians and covers over 18 million lives nationwide. With over 10 years of experience and six customizable products, TriageLogic and Continuwell continue to partner with private practices, hospitals, and corporations throughout the U.S. and Canada. Visit www.TriageLogic.com or call 855-734-4463 for more information.
About Children’s Healthcare of Atlanta
Children’s Healthcare of Atlanta has been 100 percent dedicated to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. Their specialized care helps children get better faster and live healthier lives. Managing more than 870,000 patient visits annually at three hospitals and 27 neighborhood locations, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. With generous philanthropic and volunteer support since 1915, Children’s has impacted the lives of children in Georgia, the United States and throughout the world. Visit www.choa.org for more information.