Medical Call Center Software That Tracks Nurse Productivity and Patient Care Dispositions

Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for their resources — must be…

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Important Tips for Triage Nurses When Addressing Heart Health for Patient Callers

February may be American Heart Month, but it’s an aspect of health care that’s relevant year-round. According to the CDC, cardiovascular disease is still the leading cause of death for…

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TriageLogic Announces Nurse Triage AI Training for Hospitals and Organizations

TriageLogic is excited to offer a new, two-week course for triage nurse trainees. It expands on the concepts and procedures touched on briefly in its Learning Center, while incorporating elements…

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Triage Nurses Can Now Use Secure Chat With Doctors to Improve Patient Care and Efficiency

Traditional HIPAA-secure chat features require doctors to download apps to their phones and then register them before sending and receiving messages. Most of these secure messaging apps also cost anywhere…

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Press Release: Checklist to Ensure Patient Care Quality in Nurse Telehealth Triage

How do you ensure patient care quality when it comes to nurse telehealth triage? Whether you use an outsourced nurse triage service or you want to license software and use your…

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Tips for Medical Answering Services to Improve Agent Satisfaction and Message Intake

Many practices hire nonclinical staff to answer phones and pass along medical messages to nurses and physicians. In addition, companies known as medical answering services may be contracted by doctors’…

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Cold vs. Flu, or RSV? How Telehealth Nurses Can Use Triage Protocols to Address All Three

Since COVID-19 restrictions have been eased, this fall is already experiencing a surprising surge of respiratory syncytial virus (RSV) in conjunction with flu and the common cold. Telehealth nurses have…

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