Effective and accurate nurse triage is a cornerstone of health care. One of the main reasons for its success comes from the renowned protocols established by Barton Schmitt, MD, FAAP…
Blue bloaters and pink puffers are two terms that were adopted back in the 1950s to describe two phenotypes (observable symptoms) of patients suffering from chronic obstructive pulmonary disease (COPD).…
It’s no secret that when temperatures drop, medical offices experience a surge in patient phone calls — particularly when it comes to the flu, COVID, and respiratory syncytial virus (RSV).…
Bed-wetting, also known as nocturnal enuresis, is a frequent point of discussion in pediatric triage. Triage nurses tend to receive calls that involve caregivers looking for advice and a better…
Health care is constantly evolving. We’re not simply talking about new discoveries and medical procedures; we’re also referring to providing better care advice for patients who are trying to understand…
Childhood obesity isn’t just a problem in the United States. It’s a global health concern that has seen a dramatic surge over the past few decades. Not only does it…
When patients call their doctor’s offices, the first people to greet them are usually front desk receptionists at those practices, or nonclinical phone operators in call centers. Neither are certified…
While Schmitt-Thompson triage protocols are highly effective for evaluating patients’ symptoms, critical thinking in nurse triage is a vital skill providers must use when determining the appropriate dispositions for care.…
As students return to the classroom, it’s common for a certain percentage to contract and spread diseases. Students recognize this fact, and — up until COVID-19 — probably gave it…
Have you ever received a message that a patient needed a prescription refill, only to find out that it was something more serious? Or perhaps your nurses weren’t given enough…
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