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What are you looking for today?

Call Center Solution

Do you have your own medical call center or want to start your own call center? Use this robust call center software platform to manage your patient phone calls.

Nurse Triage on Call

We provide 24/7 access to an experienced registered nurse to assist patients and ensure appropriate level of care.

My Triage Checklist

Use this Schmitt-Thompson-powered electronic Checklist and nurse telephone triage software for your daytime patient phone calls.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



From Triagelogic Blog

November 2016
The Importance of the Influenza Vaccine for Seniors

The Importance of the Influenza Vaccine for Seniors

  TriageLogic nurses are getting calls every day with patients who have flu-like symptoms. For young healthy patients, a diagnosis of influenza might mean a week of fever, coughing, body aches and resting on the couch, but for those 65

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Learning Center Case Study on Juan, an Adult with Diabetes

Learning Center Case Study on Juan, an Adult with Diabetes

Learning Center Case Study on Juan, an Adult with Diabetes The next triage case study is available on Triage Logic’s Learning Center. Throughout Course 3, you will be applying the 10 Critical Steps of a Triage Call, that you learned

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TriageLogic Implements Call Center Platform for Intermountain Healthcare

TriageLogic Implements Call Center Platform for Intermountain Healthcare

TriageLogic Implements Call Center Platform for Intermountain Healthcare   Jacksonville, FL. (November 14 2016) – TriageLogic announces a successful roll out of TriageLogic’s Call Center Software for Intermountain Healthcare. Over a year ago, Intermountain introduced a call center initiative to

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Nurse Toolbox : How can triage nurses evaluate patients for OTITIS MEDIA/EAR INFECTION?

Nurse Toolbox : How can triage nurses evaluate patients for OTITIS MEDIA/EAR INFECTION?

Nurse Toolbox : How can triage nurses evaluate patients for OTITIS MEDIA/EAR INFECTION?   Since about 90 percent of children are diagnosed with at least one ear infection, triage nurses need to know how to effectively assess the patient through

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October 2016
TriageLogic’s Three Steps to Manage Difficult Callers

TriageLogic’s Three Steps to Manage Difficult Callers

TriageLogic’s Three Steps to Manage Difficult Callers   A triage nurse will have difficult callers. It is important for the nurse to remember that each caller will have their own unique issues and situation. Well-trained triage nurses are able to

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