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How can we help you manage your patient calls?

Get Software for Your Medical Call Center

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

Have our Triage Nurses Manage Your Patient Calls

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Get Electronic Protocols for Patient Calls During the Day

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



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From Triagelogic Blog

September 2017
Tips for Effective Telephone Triage Nurse Introductions

Tips for Effective Telephone Triage Nurse Introductions

 Tips for Effective Telephone Triage Nurse Introductions Telephone triage nurses require a different set of skills than traditional nursing positions. All of their interaction with the patient will happen over the phone.  As a result, their initial greeting will set

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The Role of Nurse Triage in Providing Emotional and Life Support to Callers

The Role of Nurse Triage in Providing Emotional and Life Support to Callers

 The Role of Nurse Triage in Providing Emotional and Life Support to Callers     When most people think about what a triage nurse does, they think of worried mothers calling about their babies, elderly patients calling about ailments, and

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How Daytime Protocols Help Improve Patient Call Outcomes

How Daytime Protocols Help Improve Patient Call Outcomes

 How Daytime Protocols Help Improve Patient Call Outcomes Every patient interaction starts with a phone call. Often times, patients call their doctor’s office to ask if their symptoms require them to come in. How does your practice ensure that the

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August 2017
Reduce Unnecessary ER Visits with Telephone Triage

Reduce Unnecessary ER Visits with Telephone Triage

 Reduce Unnecessary ER Visits with Telephone Triage Over the years, telemedicine has been gaining acceptance as a means of lowering healthcare costs and decreasing the unnecessary use of the ER.  Telephone nurse triage has become part of the telemedicine solution.

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Nurse Triage Help for Patients Who Suffer from Asthma

Nurse Triage Help for Patients Who Suffer from Asthma

 Nurse Triage Help for Patients Who Suffer from Asthma In the U.S. alone 1 in 13 people have asthma. If a patient is experiencing sudden difficulty with airway management, it is vital for them to contact a triage nurse to

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