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How can we help you manage your patient calls?

Get Software for Your Medical Call Center

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

Have our Triage Nurses Manage Your Patient Calls

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Get Electronic Protocols for Patient Calls During the Day

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



From Triagelogic Blog

March 2017
Triaging Elderly Patients

Triaging Elderly Patients

Triaging Elderly Patients By Nurse Manager, Marci Lawing, RN, BSN   Telephone triage nurses have an extra challenge when working with the elderly. Triage nurses are not able to see their patients, communicating via the telephone, and that can sometimes

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What Makes a Good Telephone Triage Nurse

What Makes a Good Telephone Triage Nurse

What Makes a Good Telephone Triage Nurse By Marci Lawing, RN, BSN   Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the phone presents a unique challenge. Think of working in an ER without your sense

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TriageLogic Certified as a Women’s Business Enterprise and CEO Honored by the Enterprising Women of the Year Awards

TriageLogic Certified as a Women’s Business Enterprise and CEO Honored by the Enterprising Women of the Year Awards

TriageLogic Certified as a Women’s Business Enterprise and CEO Honored by the Enterprising Women of the Year Awards   Jacksonville, FL (March 7, 2017) –  TriageLogic is now certified as a Women’s Business Enterprise and Women Owned Small Business by

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February 2017
Triaging Heart Attack

Triaging Heart Attack

Triaging Heart Attacks Over the Phone By Marci Lawing, RN BSN   For triage nurses, evaluating patients over the phone who may be having a heart attack can be challenging. Not all patients show the same symptoms leading to or

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Improve Nursing Staff Training and Patient Care with myTriageChecklist®

Improve Nursing Staff Training and Patient Care with myTriageChecklist®

Improve Nursing Staff Training and Patient Care with myTriageChecklist®   For over six years, hundreds doctors’ offices have relied on TriageLogic’s myTriageChecklist® to determine and document the appropriate level of care when their patients call with symptoms. MyTriageChecklist provides a

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