Reduce Call Burden.
Improve Patient Safety.

URAC-accredited nurse triage services, Schmitt-Thompson software, and automated clinical message intake — built for practices, hospitals, and health plans.

Telehealth Solutions Built for Real-World Patient Interactions

Choose the solution that fits your workflow, from daytime and after-hours coverage to enterprise triage operations.

24/7 Nurse Triage Services

Licensed RNs answer after-hours calls using clinically governed protocols, reducing call burden while improving patient safety.

Nurse Triage Software

Nurses document all patient interactions using Schmitt-Thompson protocol software that includes reporting and configurable workflows for practices and call centers.

Automated Clinical
Message Intake

Turn patient calls into secure, clinically guided text intake that captures complete messages and all relevant symptoms — no voicemails, portals, or apps.

Remote Patient Monitoring

Get access to a turnkey RPM program that includes wearable sensors, symptom review, reporting, and patient engagement that can integrate with any clinical operation.

Built for Every Care Environment

Our solutions can be customized for medical practices, hospitals, health plans, and answering services.

Medical Practices

Daytime and After-Hours Workflows

Nurse triage software (Schmitt-Thompson)

24/7 nurse triage services

Automated clinical message intake

Health Plans

Improved Member Experience

24/7 nurse triage services

Nurse triage documentation and reporting

Automated clinical message intake

Hospitals and Health Systems

Enterprise-Ready Triage and Intake

24/7 nurse triage services

Nurse triage software and integration

Automated clinical message intake 

Medical Answering Services

Clinical Support to Reduce Liability

Automated clinical message intake

24/7 nurse triage escalation

Clinically Led.

Operationally Proven.

We combine licensed Schmitt-Thompson triage protocols with real-world nursing expertise and medical leadership to govern every patient interaction. Our clinical framework supports your staff with knowledge, experience, and structure, not automation alone.

Clinically Governed Protocols

Using updated Schmitt-Thompson
triage logic

Nurse-Led Training and Oversight

Backed by experienced RNs for ongoing
QA and support

Medical Director Accountability

For clinical governance, safety,
and reporting

URAC-Accredited Physician Oversight

Learn How Providers Improved Patient Outcomes

Getting Started Is Simple

Schedule a Walk-Through

We Configure Your Workflow

Go Live With Nurse-Led Training

Request a personalized product tour with a triage specialist.

Our team tailors a solution to your practice’s clinical needs.

Ensure a smooth start with support and training from a medical director.

Getting Started Is Simple

Go Live With Nurse-Led Training

Request a personalized product tour with a triage specialist.

We Configure Your Workflow

Our team tailors a solution to your practice’s clinical needs.

Schedule a Walk-Through

Ensure a smooth start with support and training from a medical director.

Trusted, Secure, and Clinically Governed

SOC 2 Type II

HIPAA-Compliant Workflows

Licensed Schmitt-Thompson Protocols

URAC Accredited