How can we help you manage your patient calls?

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

How can we help you manage your patient calls?

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD. Our URAC accreditation demonstrates our commitment to quality.

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment. We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.

Looking to improve staff communication,
engagement, and health?

Check out our newest solution.

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healthcare costs?

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From Triagelogic Blog

TriageLogic’s Medical Director, Dr. Ravi Raheja Talks About Measles Outbreak on College Campuses and the New Schmitt and Thompson Protocols Available

New protocols have been released by Dr. Bart Schmitt and Dr. David Thompson for telephone triage nurses specifically for patients that have been diagnosed or have suspected measles or have been exposed to measles. The two new protocols cover scenarios where patients have been diagnosed or have suspected measles or have been exposed to measles.

The guidelines provide telephone triage nurses with a consistent and methodological approach to callers who have questions.

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TriageLogic CEO Recognized for Leadership and Health Technology

Founder and CEO TriageLogic and Continuwell, Dr. Charu Raheja, was recently named one of the Top 35 Women Igniting Success in Jacksonville by the Buzz Media Group. The award honors women executives, entrepreneurs, employees, and the companies they run. The award was presented by Snowden McFall, President of Fired Up and Dawn Gilam from Changing Homelessness.

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The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

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