





Nurse Triage on Call
Remote Patient Monitoring
Triage Protocols for Your Nurses

Remote Patient Monitoring
Medical Call Center Software for Your Nurses
Nurse Triage on Call

Nurse Triage on Call
Medical Call Center Software for your Nurses
Patient Mobile Application
Remote Patient Monitoring

How do you...
Provide 24/7 Care?
- Document All Calls?
- Standardize Protocols?
- Customize Instructions?
- Ensure No Symptom is Missed?
- Ensure Patients Follow Up?
- Monitor Patient Data?
How We Partner in Your Patient Care
As doctors, we understand you have custom preferences for your practice. That is why we don’t believe in a one size fits all approach. Our medical director meets with you to understand your needs and develop a program that will best fit your patients and your practice.
Doctors and Hospitals
Lives Covered
Median Response Time
You deserve a software and service that is designed by doctors with decades of experience in managing a clinical call center.
Nurse Training with Call Center Software
Custom call center care based on your preference when we take your calls.
You deserve a software and service that is designed by doctors with decades of experience in managing a clinical call center.
Nurse Training with Call Center Software
Custom call center care based on your preference when we take your calls.
Areas We Can Help
Our clinical staff and our disease-specific protocols make it easy to implement a successful patient monitoring program.
Customized clinical software with Schmitt-Thompson protocols. Our director of nursing trains your clinical staff.
Specialized registered triage nurses available 24/7 to answer patient calls using standardized guidelines with your custom preferences.
Decrease liability by ensuring operators relay more accurate medical messages and improve medical service requests.
Designed by Doctors. Refined by Experience.
Healthcare organizations worry about ensuring medical symptoms are not missed, documenting patient calls, and whether a patient is sent to the appropriate level of care.
You deserve exceptional expertise, reliability, and compassion from medical professionals.
What Our Clients Say about Us...





Southern Voices
Your Pathway to Success
1
SCHEDULE A CALL
A quick, free, 15-minute call is all it takes to get started
2
CREATE A ROADMAP
Our team will create a custom plan for you
3
ENGAGE YOUR PATIENTS
We’ll implement your plan and engage your patients





Providers
Do you want to make sure your nurses give appropriate care advice to address patient symptoms while documenting each call? Learn More About Daytime Patient Calls>>
Do you want your patients to have access to triage nurses that use your custom orders when your office is closed? Learn More About After Hour Nurse Triage>>
Do you want to make it easier for your patients to access your EMR and practice information? Learn More About My24/7 Healthcare>>

Hospitals and Medical Centers
Do you want to decrease unnecessary ER visits and ensure your patients receive the appropriate level of care? Learn More About After Hours Nurse Triage>>
Do you want an easy to use software for nurses to take and document patient phone calls while utilizing custom doctor orders? Learn More About MyTriageChecklist>>
Do you want a mobile app that provides patients with access to your doctors and a patient portal? Learn More About My24/7 Healthcare>>

Health Plans
Do you want to educate your callers and decrease healthcare expenses while providing patients better care advice? Learn More About Nurse Triage>>
Do you want to provide your nurses with an easy to use software that allows them to document the call and address patient symptoms? Learn More About Nurse Triage Software>>

Employers
Do you want to enhance communication among your employees and decrease high health care expenses? Learn More About Smart Touch Connect>>