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Call Center Solution

Do you have your own medical call center or want to start your own call center? Use this robust call center software platform to manage your patient phone calls.

Nurse Triage on Call

We provide 24/7 access to an experienced registered nurse to assist patients and ensure appropriate level of care.

My Triage Checklist

Use this Schmitt-Thompson-powered electronic Checklist and nurse telephone triage software for your daytime patient phone calls.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



From Triagelogic Blog

September 2016
What a Triage Nurse Can Do To Handle Abusive Callers

What a Triage Nurse Can Do To Handle Abusive Callers

What a Triage Nurse Can Do To Handle Abusive Callers   Every nurse has had that one patient that did everything they could to be as difficult as possible. When a patient calls a triage nurse line, it is usually

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Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse

Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse

Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse Tips for pediatric offices to give to parents.   Research shows that about 1 in 10 caregivers who call a nurse triage line on behalf of

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Advice from Triage Nurses on Early Health Warning Signs for Adults

Advice from Triage Nurses on Early Health Warning Signs for Adults

Advice from Triage Nurses on Early Health Warning Signs for Adults   In July, we presented data from our nurse triage call center evaluating the disposition given to adult callers when they called a nurse triage line (read original). Surprisingly,

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Medication Tips for New Mothers while Breastfeeding

Medication Tips for New Mothers while Breastfeeding

Nurses Toolbox : Medication Tips for New Mothers while Breastfeeding   By Chelsea DiLallo     Once a baby arrives, a new mother will have an interminable amount of questions for your office. A common question your practice will receive

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August 2016
How Triage Nurses Can Help Patients Through Foodborne Illness

How Triage Nurses Can Help Patients Through Foodborne Illness

Current Health News : How Triage Nurses Can Help Patients Through Foodborne Illness   Every few months there is an alert about a foodborne illness from a restaurant or grocery store in the news. According to the CDC, 1 in

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