How can we help you manage your patient calls?

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

How can we help you manage your patient calls?

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD. Our URAC accreditation demonstrates our commitment to quality.

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment. We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.

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engagement, and health?

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healthcare costs?

From TriageLogic Blog

What Are Triage Protocols

What Are Nurse Triage Protocols?

Schmitt-Thompson nurse triage protocols ensure that nurses follow a standardized process when evaluating patients over the phone and recommend the best advice given the symptoms presented by the caller.

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Care News – Summer/Fall 2019

The Summer/Fall 2019 Care News is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare and recent developments in telemedicine. In this edition, we discuss the ways new technologies are transforming how clinicians deliver healthcare. You’ll also read about TriageLogic’s soon to be released mobile application, My 24/7 Healthcare™, which will connect to wearable

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Using Device Data and Nurse Triage to Improve Value Based Care

As our CEO mentioned in her introduction, new technologies are transforming how clinicians deliver health care. At the same time, digital solutions alone are not enough to help patients. Incorporating some human component increases patient compliance and education, thus further reducing health care costs. At TriageLogic®, we are adopting our software and increasing the role of triage nurses to complement traditional care settings.  For example,

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