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How can we help you manage your patient calls?

Get Software for Your Medical Call Center

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

Have our Triage Nurses Manage Your Patient Calls

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Get Electronic Protocols for Patient Calls During the Day

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



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From Triagelogic Blog

November 2017
How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes Did you know that 29 million people living in the United States have diabetes?  The Center for Disease Control (CDC) reports that every five minutes two people die of diabetes-related causes and

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TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce JACKSONVILLE, FL (November 03, 2017) TriageLogic©, in partnership with Silverline, is excited to introduce a Salesforce integrated version of their nurse triage module at Dreamforce 2017. With MyTriageChecklist© for

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October 2017
Managing Patient Calls During the Holidays

Managing Patient Calls During the Holidays

Managing Patient Calls During the Holidays The beginning of the 2017 holiday season is here and many practices are evaluating how they will be managing patient calls during the holidays. Fall can be a busy time for your practice, with

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Risks in Telephone Triage Care: A New Learning Center Course

Risks in Telephone Triage Care: A New Learning Center Course

Risks in Telephone Triage Care: A New Learning Center Course Introducing the next course in TriageLogic’s Learning Center, Risks in Telephone Triage. This course will examine the various risks that providers need to consider when triage nurses evaluate patients over

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Case Study: Nurse Triage Assisting Patients with Medical Devices

Case Study: Nurse Triage Assisting Patients with Medical Devices

 Case Study: Nurse Triage Assisting Patients with Medical Devices Another Potential Life-Saving Incident. In today’s world, healthcare is fragmented and while technology is improving care, it is also increasing the complexity of maintaining and using medical devices. In addition, as

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