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How can we help you manage your patient calls?

Get Software for Your Medical Call Center

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

Have our Triage Nurses Manage Your Patient Calls

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Get Electronic Protocols for Patient Calls During the Day

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



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From Triagelogic Blog

October 2017
Case Study: Nurse Triage Assisting Patients with Medical Devices

Case Study: Nurse Triage Assisting Patients with Medical Devices

 Case Study: Nurse Triage Assisting Patients with Medical Devices Another Potential Life-Saving Incident. In today’s world, healthcare is fragmented and while technology is improving care, it is also increasing the complexity of maintaining and using medical devices. In addition, as

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Preparing Your Practice for the 2017 Influenza Season

Preparing Your Practice for the 2017 Influenza Season

 Preparing Your Practice for the 2017 Influenza Season   Cases of influenza and patients with flu symptoms are already being reported across the U.S. It is time to prepare your office staff and patients for the prevention and treatment of

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How Telephone Triage Nurses Handle Patient Emergencies

How Telephone Triage Nurses Handle Patient Emergencies

 How Telephone Triage Nurses Handle Patient Emergencies There are many reasons why patients call a nurse triage service. Some call for advice on what to do for acute symptoms, such as mild diarrhea, vomiting, or how to soothe their child

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September 2017
Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions

Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions

 Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions Telephone nurse triage plays a critical role in making sure that patients are given the correct level of care when they call. This

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Tips for Effective Telephone Triage Nurse Introductions

Tips for Effective Telephone Triage Nurse Introductions

 Tips for Effective Telephone Triage Nurse Introductions Telephone triage nurses require a different set of skills than traditional nursing positions. All of their interaction with the patient will happen over the phone.  As a result, their initial greeting will set

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