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How can we help you manage your patient calls?

Get Software for Your Medical Call Center

Our web-based software is easy to learn and provides robust reports. It also has an option for a mobile application for patients to contact the nurses.

Have our Triage Nurses Manage Your Patient Calls

URAC accredited 24/7 experienced registered nurses assist patients using Schmitt-Thompson protocols and your custom orders.

Get Electronic Protocols for Patient Calls During the Day

Our easy to use electronic checklist ensures your nurses ask the right questions and allow you to document patient phone calls. Free unlimited training by a Nurse Manager.

Our mission is to continue to lead the field of nurse triage. We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients.

What makes us the leading provider of nurse triage solutions:

Commitment to Excellence

Our mission is to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, MD and David Thompson, MD.  Our URAC accreditation demonstrates our commitment to quality.

 

Proprietary Telemedicine Technology

Our proprietary call center software platform is designed by doctors, nurses and PhD’s based on their practical experience in telephone medicine, nurse triage and business.

Knowledge and Expertise

TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including PhD and MDs that study data, publish articles in best practices for improved patient care, nursing, and return on investment.  We publish articles and videos about the practice of nurse triage.

Custom Solutions

We create leading edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.



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From Triagelogic Blog

December 2017
The Challenges of Triaging Rashes Over the Phone

The Challenges of Triaging Rashes Over the Phone

  The Challenges of Triaging Rashes Over the Phone Though most rashes are harmless, patients and providers would like to be able to diagnose and determine exactly what is causing the rash over the phone. This has become easier as

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How to Make Your Telemedicine Services Successful

How to Make Your Telemedicine Services Successful

  How to Make Your Telemedicine Services Successful Recent studies have shown that hospitals, specialty clinics, and other healthcare organizations are no longer leery of telemedicine and are in fact expanding to provide quality services and generate revenue. With this

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November 2017
New eBook on Engaging and Communicating with Employees

New eBook on Engaging and Communicating with Employees

New eBook on Engaging and Communicating with Employees A New eBook from TriageLogic’s partner company Continuwell on how to help empower, communicate, and engage your employees with access to company resources Employee engagement and communication is key to any organization

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How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes

How Triage Nurses Can Help Patients with Diabetes Did you know that 29 million people living in the United States have diabetes?  The Center for Disease Control (CDC) reports that every five minutes two people die of diabetes-related causes and

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TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce

TriageLogic Partners with Silverline to Integrate Nurse Triage Software with Salesforce JACKSONVILLE, FL (November 03, 2017) TriageLogic©, in partnership with Silverline, is excited to introduce a Salesforce integrated version of their nurse triage module at Dreamforce 2017. With MyTriageChecklist© for

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