Reduce Call Burden.
Improve Patient Safety.
URAC-accredited nurse triage services, Schmitt-Thompson software, and automated clinical message intake — built for practices, hospitals, and health plans.
- 22,000+ Provider Partners
- 42.5M Lives Impacted
- 9-Min. Response Time
Reduce Your Staff's Burnout.
Improve Patient Safety.
Now all your critical patient information is complete and accessible in one place — built for practices, hospitals, and health plans.
URAC-accredited nurse triage services, Schmitt-Thompson software, and automated clinical message intake.
- 22,000+ Provider Partners
- 42.5M Lives Impacted
- 9-Min. Response Time
Telehealth Solutions Built for Real-World Patient Interactions
Choose the solution that fits your workflow, from daytime and after-hours coverage to enterprise triage operations.
24/7 Nurse Triage Services
Licensed RNs answer after-hours calls using clinically governed protocols, reducing call burden while improving patient safety.
Nurse Triage Software
Nurses document all patient interactions using Schmitt-Thompson protocol software that includes reporting and configurable workflows for practices and call centers.
Automated Clinical
Message Intake
Turn patient calls into secure, clinically guided text intake that captures complete messages and all relevant symptoms — no voicemails, portals, or apps.
Remote Patient Monitoring
Get access to a turnkey RPM program that includes wearable sensors, symptom review, reporting, and patient engagement that can integrate with any clinical operation.
Built for Every Care Environment
Our solutions can be customized for medical practices, hospitals, health plans, and answering services.
24/7 Nurse Triage and Automated Message Intake for Medical Practices
Daytime and After-Hours Workflows
Nurse triage software (Schmitt-Thompson)
24/7 nurse triage services
Automated clinical message intake
Health Plans
Improved Member Experience
24/7 nurse triage services
Nurse triage documentation and reporting
Automated clinical message intake
Hospitals and Health Systems
Enterprise-Ready Triage and Intake
24/7 nurse triage services
Nurse triage software and integration
Automated clinical message intake
Medical Answering Services
Clinical Support to Reduce Liability
Automated clinical message intake
24/7 nurse triage escalation
Clinically Led.
Operationally Proven.
We combine licensed Schmitt-Thompson triage protocols with real-world nursing expertise and medical leadership to govern every patient interaction. Our clinical framework supports your staff with knowledge, experience, and structure, not automation alone.
Clinically Governed Protocols
Using updated Schmitt-Thompson
triage logic
Nurse-Led Training and Oversight
Backed by experienced RNs for ongoing
QA and support
Medical Director Accountability
For clinical governance, safety,
and reporting
URAC-Accredited Physician Oversight
Learn How Providers Improved Patient Outcomes
Getting Started Is Simple
Schedule a Walk-Through
We Configure Your Workflow
Go Live With Nurse-Led Training
Request a personalized product tour with a triage specialist.
Our team tailors a solution to your practice’s clinical needs.
Ensure a smooth start with support and training from a medical director.
Getting Started Is Simple
Go Live With Nurse-Led Training
Request a personalized product tour with a triage specialist.
We Configure Your Workflow
Our team tailors a solution to your practice’s clinical needs.
Schedule a Walk-Through
Ensure a smooth start with support and training from a medical director.
Trusted, Secure, and Clinically Governed
SOC 2 Type II
HIPAA-Compliant Workflows
Licensed Schmitt-Thompson Protocols
URAC Accredited
Stay Informed With the Latest Triage News
