Nurse Triage on Call: Nurse Triage Service

Nurse Triage On Call

We provide 24/7 access to an experienced registered nurse to assist patients and ensure appropriate level of care.

How It Works

  • Patient calls and talks to a triage representative
  • Nurse returns patient’s call and directs patient to the appropriate level of care
  • As the nurse handles the call, the details are documented in the system and the encounter is sent to the physician’s office

Key Features

 

  • Gold Standard Protocols from Schmitt-Thompson
  • All calls recorded
  • All licensed registered nurses
  • Call back time less than 30 minutes

 

Special Features

  • Highly customizable standing orders – our nurses follow your instructions specific to your practice or each physician in your practice
  • HIPAA-compliant texting – nurse can securely text MD’s smartphone
  • Encounters sent via fax, email, FTP or online access to notes
  • Optional integration module
  • Optional tele-health app

Features

Provider – can access patient info on their smartphone without the need to download an app. Triage Nurse can send text messages with patient info securely to “on call” provider’s smart phone.
PHI bypasses public networks – All patient data remains within secure TriageLogic environment.
Delivery Confirmation – Our smart software tracks when MDs pick up their messages.
Our intuitive on-call scheduling system enables each practice to manage and change their own call schedule in real time. No more faxing schedule changes and calling in last minute switches. Each provider profile has their preferred method of contact if a nurse needs to reach them.

TriageLogic is able to provide secure, HIPAA-compliant, two-way communication between your practice EMR and our nurse triage software.

With this optional module you will have enhanced capabilities including:

 

Real-time, paperless information: your practice will be able to bypass any manual steps to add the triage encounter into your EMR.

 

Smarter Triage: Our nurses can get a brief medical summary from your EMR in a secure standardized format. This helps with chronically ill patients and helps patients feel like the nurse is a true extension of your office.

  • How it works

    Your patients simply download the app, sign up to use the service and enter their symptoms on the app. This allows them to get in touch with your after hours Nurses about the symptoms they are experiencing and receive triage.

  • Improve patient care

    This app allows your patients to connect to our triage nurses, giving them peace of mind that their health is in good hands.

  • Saves time and money

    This app allows your patients to bypass the step of an answering service, as they are entering their own symptoms– saving you and your patients time and money.

  • HIPAA compliant

    As with all our products, the MyNurseTriage App is HIPAA compliant. All text is sent securely and patient data is kept confidential.


WHY ARE DOCTORS SWITCHING TO TRIAGE LOGIC?

Service: A commitment to customer service and features not available anywhere else
Reliability: Over 15 years of nurse triage service to more than 2,000 physicians
Savings: Savings of up to 40% over other nurse triage services; per call pricing, no set up fee
Research: PhD and MD on staff; custom reporting and data features available

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TriageLogic starts Nurse Triage with Old Harding Pediatrics

Read More Here >>

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Here’s a little bit about us and what Nurse Triage On Call can do for you.

ABOUT TRIAGE LOGIC

ABOUT NURSE TRIAGE ON CALL

HOW IT WORKS VIDEO