Partner With TriageLogic to Decrease Liability and Increase Revenue
Partner with us to find a customizable solution to help your company increase revenue and decrease its liability.
- Help operators relay accurate medical messages with MedMessage Assist
- Increase Revenue
- Determine Urgency Accurately
- Decrease Training Time
- Decrease Liability Risk
- Partner with TriageLogic for our Triage Nurse Services
MedMessage Assist: Relay Accurate Information
How does it work?
- The module analyzes the initial complaint captured by your answering service
- Then it evaluates text entered by an operator and prompts them as needed
How It Works
- Patient calls and talks to an agent
- As front desk handles the call, they are alerted to check off additional questions as necessary
Key Features
- AI automatically detects the messages
- No need for additional training
Special Features
- Minimum increase in call time
- Integrates directly with your system
- Affordable
WHY USE MED MESSAGE ASSIST
- MMA augments about 35% of initial messages to get the provider relevant symptoms
- MMA indicates the urgency in over 99% of calls that end up being a 911 or urgent disposition
- Improves accuracy and consistency regardless of operator experience or training.
Med Message assist is an Augmented Intelligence-based module developed by a physician
You send a more accurate message
Integrates easily with your existing answering service to provide a seamless experience
WHAT DOES MedMessage Assist not do?
MMA does not collect or store PHI
MMA does not allow non-clinical operators to make medical decisions
Elevate your patient care with MedMessage Assist™! These are real cases in which MedMessage Assist prompted phone operators to ask patients additional questions, unveiling critical symptoms and ensuring accurate medical messages. See the impact on initial complaints, insights gained, and positive outcomes.
MedMessage Assist™ Examples
Initial Entry by the Operator
Additional Information Added by MedMessage Assist
Patient Disposition by
Triage Nurse
Back and stomach pain
Patient is pregnant, with No urination for 8+ hours
Go to Labor and Delivery Now
Pain in leg and hip
Chest pain
Call EMS 911 Now
Prescription refill for vertigo
Possible weakness or numbness of the arm, leg or face
Call EMS 911 Now
Initial complaint: I need a prescription refill for vertigo
After MMA: I need a prescription refill for vertigo: the patient is having weakness of arm, leg, of face
Decrease Liability and Train Faster
Are Your Providers Looking for Nurse Telehealth?
- All dispositions made using Schmitt-Thompson protocols.
- Custom instructions allow nurses to become an extension of your practice.
- Nurses send HIPAA-compliant texts to your MDs.
- URAC accredited.
