Welcome to the Telephone Triage Learning Center
The TriageLogic Learning Center provides free educational materials for telephone nurses and medical professionals. It features a variety of learning material including videos, articles, research, and links to external sources. The courses provide a thorough understanding of nurse triage, triage protocols, and patient care.
- Criteria and skills needed to be an effective telephone triage nurse.
- Strategies to listen effectively, handle difficult situations, assess symptoms, and apply the proper protocol—all in a timely manner.
- Pre-tests and post-tests are included in the videos, allowing the viewer to test their knowledge.
Introduction to Telephone Nurse Triage
Course 1: Creating a Positive Call Experience for You and Your Patients
Course 2: What Are Schmitt Thompson Protocols and How To Use Them?
Course 3: Case Studies and Scenarios in Nurse Triage
Course 4: Managing Your Liability on Nurse Triage
Course 5: The Cost and Benefits of Remote Patient Monitoring and How to Implement a Program
Check out the pages below to learn about each topic