Cold vs. Flu, or RSV? How Telehealth Nurses Can Use Triage Protocols to Address All Three

Since COVID-19 restrictions have been eased, this fall is already experiencing a surprising surge of respiratory syncytial virus (RSV) in conjunction with flu and the common cold. Telehealth nurses have…

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Are You Experiencing a Nursing Shortage? Outsourced Telehealth Triage Can Help.

You’ve probably heard about the prevailing nursing shortage that’s grown since the beginning of the COVID-19 pandemic. Chances are, your organization has experienced its effects to some degree. But early…

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How Telehealth Triage Nurses Can Address Mental Health Calls During Winter

Much like the holidays that precede them, the winter months usually see an uptick in reported mental illness. These include seasonal affective disorder (SAD), depression, and suicide, and are reflected…

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