Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

How Does the Shift to Hospital-at-Home Programs Affect Nurse Triage Services?

As an AI Psychiatric Triage Model Faces Scrutiny, Structured Nurse Triage Still Sets the Standard

Rural Health Care Isn’t a Funding Problem—It’s an Execution Problem

From Personal Crisis to Purpose: How Charu Raheja’s Journey Shaped TriageLogic’s Mission

Patient Message Intake in Health Care: The Hidden Link to Health Inequities

Care News – Summer 2022

July 11, 2022 No Comments

Welcome to Care News! In this issue, we highlight TriageLogic’s latest secure texting tool; Charu Raheja’s recent status as an honoree for the Jacksonville Business

A tick crawls over the skin of a person's arm.

Case Study: How a Triage Nurse Uses Protocols for Tick Bites

May 16, 2022 No Comments

As the weather heats up, daylight lasts longer, and people spend more time outdoors, tick bites become more common. Ticks are usually active during April

An older female patient lies in bed and uses a remote patient monitoring (RPM) device to record her vitals and share them with her provider during a telehealth call on her tablet.

How Effective is Remote Patient Monitoring (RPM)?

April 25, 2022 No Comments

Remote patient monitoring (RPM) was a welcome addition to patient care in a time of social distancing. Now that many places are beginning to open

A magnifying glass lays on a newspaper's jobs page, focusing on the word "Nurse."

Are You Experiencing a Nursing Shortage? Outsourced Telehealth Triage Can Help.

March 28, 2022 No Comments

You’ve probably heard about the prevailing nursing shortage that’s grown since the beginning of the COVID-19 pandemic. Chances are, your organization has experienced its effects

A doctor wearing hospital scrubs and a stethoscope forms a heart shape with their gloved hands over their heart.

Self-Care Tips for Physicians, Telehealth Triage Nurses, and Office Managers

February 15, 2022 No Comments

Due to the long hours they work and the number of patients they see, it can be easy for physicians, nurses, and office managers to

A patient calls a triage line while hunched over on their couch and crying.

How Telehealth Triage Nurses Can Address Mental Health Calls During Winter

January 31, 2022 No Comments

Much like the holidays that precede them, the winter months usually see an uptick in reported mental illness. These include seasonal affective disorder (SAD), depression,

Concerned caller wears a scarf and sits at a desk checking a thermometer while waiting for triage support.

Telehealth Triage Calls Are Taking Longer. Here’s Why, and How to Solve It.

January 25, 2022 No Comments

The uptick in patient calls that telehealth nurses first witnessed before the holidays is not letting up, and the reason seems clear: the Omicron variant

Care News – Winter 2021/2022

January 21, 2022 No Comments

Welcome to Care News! In this issue, we discuss the importance of physical safeguards within healthcare’s cybersecurity; how telehealth triage nurses can avoid liability on patient

Bubble chart of patient caller symptoms, primarily for COVID.

Telehealth Triage Nurses See COVID Call Surges Comparable to 2020

January 18, 2022 No Comments

Patient calls regarding COVID-19 have reached or exceeded what triage nurses experienced at the very beginning of the pandemic. This is due to the prevalence

Triagelogic Headshots of Dr. David Thompson and Dr. Ravi Raheja

Triage Protocols for Hospice Care: A Conversation with Dr. David Thompson

December 28, 2021 No Comments

Schmitt-Thompson triage protocols cover a wide range of patient symptoms in both adults and children, and have become the gold standard for dispositions on care.