Read more about the article The 5 levels of Telephone Nurse Triage
Stressed Asian Senior woman talking and consulting with Female Doctor about her symptoms from Coronavirus via internet and wireless technology. Rear view of old female making video call from home with physician via digital tablet during quarantine.

The 5 levels of Telephone Nurse Triage

When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic nurses use Schmitt-Thompson protocols to…

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Read more about the article Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January- October 2020. Nurses ensured that all callers received standardized, high-quality care by using guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call we collected information about the patient’s demographics, the triage protocol used by the nurse, and the patient’s disposition. Patients were also asked whether or not they were planning to go to the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that ended up in the ER and their demographics.

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Read more about the article Nurse Triage Explains COVID-19 Vaccine Protocols

Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

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Read more about the article How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

The COVID-19 pandemic has encouraged healthcare organizations and physicians to adopt remote healthcare more readily -- from telehealth visits to remote patient monitoring (RPM). The need to care for patients…

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Read more about the article Mental Health and Nurse Triage Calls During COVID-19

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we've collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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Read more about the article Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

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Read more about the article The Gold Standard Schmitt-Thompson Protocols Get Updated With COVID Vaccine Guidelines

The Gold Standard Schmitt-Thompson Protocols Get Updated With COVID Vaccine Guidelines

Drs. Schmitt and Thompson, author of the gold standard protocols trusted by most hospitals and health organizations, have released new protocols specifically for the COVID-19 vaccine.

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Read more about the article From the CEO: The 2020 Pandemic and Lessons for Healthcare

From the CEO: The 2020 Pandemic and Lessons for Healthcare

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.

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Read more about the article Helping Physicians Implement a Successful Remote Patient Monitoring Program

Helping Physicians Implement a Successful Remote Patient Monitoring Program

In the United States, 6 in 10 adults in the United States suffer from some form of a chronic disease, such as obesity, diabetes, or heart disease. Chronic diseases are responsible for 75% of the 3.5 trillion dollars spent on healthcare each year. RPM can help alleviate that.

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Read more about the article Dr. Charu Raheja Highlighted as Women Business Leader’s Standout Member

Dr. Charu Raheja Highlighted as Women Business Leader’s Standout Member

People are starting to make travel plans for the holidays coming up. While holiday season always mean longer work hours and less exercising for busy health care professional because of winter sickness and family gatherings, the COVID-19 pandemic has added an extra lawyer of worry and work.

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