Call Center Software

Call Center Solution: Best in Class Software

We will provide you with the platform and expertise for your call center

Your call center platform is only as strong as the team that builds and supports it. We offer web based APIs to communicate with other systems, HL7 integration for inbound ADT feeds and return results. We also provide customization to meet your facility’s unique needs.

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    Reliable web-based system.

    TriageLogic Call Center Solutions is fully customizable to fit the size and needs of your facility.

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    Decreased training time for nursing staff.

    Our Call Center Solution is so intuitive and user-friendly that most nurses can start using the software live with only eight hours of training and practice.

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    Competitive pricing.

    Allows organizations to have access to the latest technology.

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    Thorough and accurate documentation.

    Our technology incorporates efficient document logging with minimal typing. Extensive logging for accountability and reporting.

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    Robust Reporting.

    The system provides a user-friendly interface of ad-hoc reporting.

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    Innovative healthcare partner.

    Our diverse, expert team stays ahead of medical, IT, and finance needs to ensure ALL aspects of our products evolve with technology and medicine.

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    Remote monitoring of call volume & work flow.

    Supervisors can assess call volume and triage staffing needs at all times.

Our Nurse Experts can:

Work with your organization to analyze current operations and build a custom Call Center Platform that fits your needs from our vast array of available features:

  • Schmitt Thompson Protocols
  • Integrated Physician On-Call Scheduling
  • HIPAA Compliant Texting
  • Secure Chat with Your Nursing Team
  • Ability to Email Patient Care Advice
  • Physician Custom Orders
  • Physician Portal with access to notes


  • Intuitive Software

    Experienced nurses can learn how to use our platform in 8 hrs or less


  • Physicians, Nurses and IT Experts

    We’re here to train and support your staff


  • Smart Phone App

    Increase your accessibility with our smart phone app


  • Built-in Disaster Recovery

    So you can always have 100% up time

Licensing Options

Choose the solution that best meets your facility’s needs, we have three different options.

Get Your Quote Today

Or

Join a Free Demo

Download a call center brochure

Download a brochure of all of our products

Simply purchase TriageLogic Call Center Solution. OUR team will install the software on your server – exclusive to TriageLogic. After installation and initial testing your IT department can maintain the server. We provide free updates, and our support staff is available to answer any questions that may arise during software use or maintenance. Users will enjoy our complete range of tools and resources as outlined in our software description.
This comprehensive package provides all the software features of our Complete Package and is a fully hosted and maintained solution with 24/7 IT support. All data is encrypted and stored in secure, state-of-the-art data centers, geographically separated for disaster recovery. We provide both a primary server and a mirror image backup server to ensure uninterrupted functioning. This option is ideal for any call center that wants a robust software package while cutting down on IT staff requirements.
Allows call centers and health care organizations to access web based electronic triage protocols, and utilize them with their organizations existing electronic medical records. This package provides access to hosted online protocols with yearly updates. A unique option that is very cost effective and available exclusively through TriageLogic.

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TriageLogic Implements Nurse Triage Call Center Software for Children’s Healthcare of Atlanta

Read More Here >>

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