Have you noticed how challenging it is to manage patient calls, particularly after hours? Patients may experience symptoms that require immediate attention, but not necessarily visits to the emergency room.…
Doctors and practice managers looking to strengthen patient loyalty and build a thriving practice are finding a shift in patient expectations and, as a result, patient retention. This article reviews…
Do you have pediatric patients whose parents need help identifying what summertime illnesses their children are experiencing? This article explores heat-related ailments that tend to affect children while outdoors, along…
As a doctor, you have two priorities to balance: ensuring quality care for your patients, and maximizing revenue for your practice. If those seem like contradictory goals, they don’t have…
Are you concerned that too many of your patients are delaying their own care? It could be because they don’t really know how severe their symptoms are. A dedicated nurse…
Does your team have a difficult time keeping up with patient phone calls and addressing patient symptoms after normal office hours? Telephone nurse triage offers a holistic solution to get…
When patients call your practice for advice about their symptoms, how do you make sure that your nurses give them the correct dispositions for care? For example, when a patient…
If you’ve been experiencing staff shortages, you may have considered using technology solutions to fill that gap. Often powered by artificial intelligence (AI), these tools tend to fall into two…
Are your nurses having a hard time keeping up with all of the data recorded by a remote patient monitoring (RPM) program? What about emergency data that comes in the…
Most triage nurses assist patient callers by using protocols, a list of yes/no triage questions that help them gauge symptom severity. But do your nurses struggle to use these protocols…
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