Clinical Review Shows How MedMessage Assist Substantially Improves Patient Caller Safety

Patient callers with medical symptoms require medical professionals who can respond within specific callback windows, based on the severity of those symptoms. While it depends on the practice, nonclinical personnel…

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Medical Answering Service Case Study: Improve Medical Messages with Artificial Intelligence

In the United States, about 100 million messages are relayed to doctors and nurses every month. About one in six calls have a symptom that needs to be evaluated urgently.…

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Average Times for Patient Call-Backs From Nurse Triage: Emergent, Urgent, and Non-Urgent

Many telehealth nurse triage departments rely on patient call-backs to help address those with the most pressing medical needs. But how are these calls prioritized, and what call-back times are…

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“Real-Time Updates” and “Triage Software Integration” Among Reasons to Use Software with Schmitt-Thompson Nurse Triage Protocols

Healthcare organizations benefit greatly when their nurse triage and telehealth services use a software with Schmitt-Thompson protocols. These have been shown to decrease unnecessary provider spend and substantially improve patient…

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Physical Safeguards Your Cybersecurity Needs to Protect Patient Data in Telehealth

The past year and a half has redefined the healthcare industry. Not only have hospitals and practices quickly adapted to an emergency pandemic and a heavy demand for telehealth, they’ve…

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Cybersecurity: How to Safeguard Your Medical Call Center

Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the main points of entry that…

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Letter from the CEO – How Hospitals and Practices Should Prepare for Fall 2021

The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering chronic or emergency care. The…

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Read more about the article Press Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic
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Press Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic

JACKSONVILLE, Fla., June 7, 2021 – TriageLogic has released a study they conducted of their telehealth nurse system during the COVID-19 pandemic that analyzes caller data, protocols used, and general changes…

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