“Real-Time Updates” and “Triage Software Integration” Among Reasons to Use Software with Schmitt-Thompson Nurse Triage Protocols

Healthcare organizations benefit greatly when their nurse triage and telehealth services use a software with Schmitt-Thompson protocols. These have been shown to decrease unnecessary provider spend and substantially improve patient…

Continue Reading“Real-Time Updates” and “Triage Software Integration” Among Reasons to Use Software with Schmitt-Thompson Nurse Triage Protocols

Physical Safeguards Your Cybersecurity Needs to Protect Patient Data in Telehealth

The past year and a half has redefined the healthcare industry. Not only have hospitals and practices quickly adapted to an emergency pandemic and a heavy demand for telehealth, they’ve…

Continue ReadingPhysical Safeguards Your Cybersecurity Needs to Protect Patient Data in Telehealth

Cybersecurity: How to Safeguard Your Medical Call Center

Healthcare organizations are recognizing the need for heightened cyber defense in the wake of increased ransomware and other malware attacks this year. Becker’s outlines the main points of entry that…

Continue ReadingCybersecurity: How to Safeguard Your Medical Call Center

Letter from the CEO – How Hospitals and Practices Should Prepare for Fall 2021

The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering chronic or emergency care. The…

Continue ReadingLetter from the CEO – How Hospitals and Practices Should Prepare for Fall 2021
Read more about the article Press Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic
Stethoscope in doctors desk

Press Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic

JACKSONVILLE, Fla., June 7, 2021 – TriageLogic has released a study they conducted of their telehealth nurse system during the COVID-19 pandemic that analyzes caller data, protocols used, and general changes…

Continue ReadingPress Release: TriageLogic Announces Ebook on Telehealth Trends During the COVID-19 Pandemic

Emergency Symptoms Most Commonly Missed by Adults – A Review of Triage Nurse Calls

Triage nurses use Schmitt-Thompson protocols to determine which symptoms are serious. However, sometimes symptoms that patients don’t think are serious, such as headache or chest pains, might actually require emergency…

Continue ReadingEmergency Symptoms Most Commonly Missed by Adults – A Review of Triage Nurse Calls
Read more about the article The 5 levels of Telephone Nurse Triage
Stressed Asian Senior woman talking and consulting with Female Doctor about her symptoms from Coronavirus via internet and wireless technology. Rear view of old female making video call from home with physician via digital tablet during quarantine.

The 5 levels of Telephone Nurse Triage

When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic nurses use Schmitt-Thompson protocols to…

Continue ReadingThe 5 levels of Telephone Nurse Triage

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January- October 2020. Nurses ensured that all callers received standardized, high-quality care by using guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call we collected information about the patient’s demographics, the triage protocol used by the nurse, and the patient’s disposition. Patients were also asked whether or not they were planning to go to the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that ended up in the ER and their demographics.

Continue ReadingDemographics of Patients with Urgent Symptoms in a Nurse Triage Center

How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

The COVID-19 pandemic has encouraged healthcare organizations and physicians to adopt remote healthcare more readily -- from telehealth visits to remote patient monitoring (RPM). The need to care for patients…

Continue ReadingHow Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations