What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

Registered nurse wearing a headset conducting a patient triage call at a professional clinical workstation.

Nurse Triage Services: Vendor Selection Guide

University Campus at Night with Student walking in need of nurse triage services

Press Release: TriageLogic Closes the Gap on Campus Health Challenges with After-Hours Nurse Triage for Universities

A photo of a nurse smiling while in a us doctors office with a phone headset on next to a computer that shows TriageLogic Software on the computer

Evaluating a Nurse Triage Program: The Essential Checklist

Nurse providing triage services over the phone in a clinical environment

How to Hire a Nurse Triage Company: The 2026 Buyer’s Guide

Retrieved previously provided alt text referenceMedMessage Automate automated patient intake workflow showing structured intake to nurse review to scheduled visit

Press Release: TriageLogic asks… “Are your nurses unavailable, or is it your intake process?”

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.

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Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

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