Press Release: TriageLogic Publishes Ebook on How To Create a Successful RPM Program

While healthcare providers acknowledge the value of remote patient monitoring, many have found it difficult to establish a successful RPM program. TriageLogic recently published an RPM ebook that outlines the…

Continue ReadingPress Release: TriageLogic Publishes Ebook on How To Create a Successful RPM Program

Press Release: TriageLogic Offers New Artificial Intelligence Tool for Medical Messages

TriageLogic is proud to announce its new patent-pending, Artificial Intelligence-based (AI) tool for medical message takers. Known as MedMessage Assist, this freestanding module prompts Answering Service Operators (ASOs) with the…

Continue ReadingPress Release: TriageLogic Offers New Artificial Intelligence Tool for Medical Messages

How Can Answering Service Operators Help Your Triage Nurses Know if a Call Is Urgent? A New Tool for Answering Services

It’s every triage nurse’s responsibility to get a patient caller to the appropriate care in the appropriate window of time. Nurses taking patient phone calls usually work on a callback queue…

Continue ReadingHow Can Answering Service Operators Help Your Triage Nurses Know if a Call Is Urgent? A New Tool for Answering Services

Choosing the Correct Protocol in Nurse Triage: An In-Depth Discussion of Fever Protocol

As part of the nurse triage process, nurses need to select guided protocols to evaluate patient symptoms and make decisions on their care dispositions. Which protocol a triage nurse uses…

Continue ReadingChoosing the Correct Protocol in Nurse Triage: An In-Depth Discussion of Fever Protocol

Average Times for Patient Call-Backs From Nurse Triage: Emergent, Urgent, and Non-Urgent

Many telehealth nurse triage departments rely on patient call-backs to help address those with the most pressing medical needs. But how are these calls prioritized, and what call-back times are…

Continue ReadingAverage Times for Patient Call-Backs From Nurse Triage: Emergent, Urgent, and Non-Urgent