Nurse triage has become a strategic solution that healthcare providers can use to offer reliable medical guidance, both during and after traditional office hours. If your practice is unable to…
Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high call volumes, or to document…
Part of delivering more efficient care starts by guiding patients to the appropriate providers. Triage nurses are often your best resource for doing this, especially when they’re equipped with powerful…
The practice of nurse triage has been around for a while, but what does it mean for patient engagement in our current time? Thanks to advancements in telehealth, nurse triage…
Without the benefit of visual cues or in-person assessments, triage nurses must rely on the best communication strategies available when speaking with patient callers. When performed properly, telephone nurse triage…
Do you have patients in rural communities who struggle with access to care? By leveraging telephone nurse triage, your practice can give them professional advice and support that can guide…
Have you noticed how challenging it is to manage patient calls, particularly after hours? Patients may experience symptoms that require immediate attention, but not necessarily visits to the emergency room.…
Doctors and practice managers looking to strengthen patient loyalty and build a thriving practice are finding a shift in patient expectations and, as a result, patient retention. This article reviews…
Are your nurses having a hard time keeping up with all of the data recorded by a remote patient monitoring (RPM) program? What about emergency data that comes in the…
As a pediatrician, are you looking for ways to make it easier for new parents to get the guidance they need for their children’s health without overwhelming your practice? With…
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