Retrieved previously provided alt text referenceMedMessage Automate automated patient intake workflow showing structured intake to nurse review to scheduled visit

Press Release: TriageLogic asks… “Are your nurses unavailable, or is it your intake process?”

Nurse using dual monitors to review and document patient information during a medical message intake process in a clinical office setting.

Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

Nurse providing at-home care by checking a patient’s blood pressure, representing nurse triage for hospital-at-home programs.

How Does the Shift to Hospital-at-Home Programs Affect Nurse Triage Services?

A comparison of AI triage and structured nurse-led triage. A digital AI head hovers behind call center nurses who are using triage software for clinical decision support.

As an AI Psychiatric Triage Model Faces Scrutiny, Structured Nurse Triage Still Sets the Standard

A graph of the Rural Healthcare Execution Framework, which includes access, workforce design, measurement, and care navigation.

Rural Health Care Isn’t a Funding Problem—It’s an Execution Problem

An illustrated portrait shows TriageLogic CEO Charu Raheja being interviewed by podcast host Joy Purdy for the Discover the Joy podcast.

From Personal Crisis to Purpose: How Charu Raheja’s Journey Shaped TriageLogic’s Mission

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.

Read More »

Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

Read More »

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

Read More »
Remote Nurse Triage

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Read More »
nurse triage covid

Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

Read More »