The past year and a half has redefined the healthcare industry. Hospital systems and practices were forced to adapt to a global pandemic while offering
JACKSONVILLE, Fla., June 7, 2021 – TriageLogic has released a study they conducted of their telehealth nurse system during the COVID-19 pandemic that analyzes caller data,
Remote Patient Monitoring (RPM) can be one of the most effective programs you can implement to manage the care of your patients suffering from a
Telephone nurse triage is a system that requires the work of dedicated nurses who can think on their feet in order to quickly and accurately
When people have health concerns, particularly when practices are closed, they may seek care from an emergency room (ER) because they are not sure about
As most people know, a nurse triage line is an important resource to help parents navigate early childhood. Still, it is sometimes difficult for parents
Triage nurses use Schmitt-Thompson protocols to determine which symptoms are serious. However, sometimes symptoms that patients don’t think are serious, such as headache or chest
How does telephone nurse triage actually work? This is a common question we receive when implementing a nurse triage system. In this article, we cover
When a telephone triage nurse evaluates a patient, she has to properly evaluate the severity of the symptoms presented to determine the correct disposition. TriageLogic
We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.
