Build Patient Loyalty and Trust: Telehealth Solutions for Hospitals and Medical Centers
The best telehealth technology for your organization, customized to fit your needs.
Do you want to provide your community with 24/7 access to an experienced, registered triage nurse that represents your organization and your doctors?
- Gold standard protocols from Schmitt-Thompson
- Ensure patients get the most appropriate care for their symptoms
- Custom instructions by practice
- HIPAA – compliant texting – nurse can securely text MD’s
- Document all calls
- Ensure patients follow up
- Decrease unnecessary ER utilization
Do you want a clinical call center? Then consider adding triage protocols to your existing patient management system or getting a full stand-alone software managed by our team.
- Protocols for daytime, nights, and weekends
- Web-based; no installation required
- Free training by our nurse director for your nurses
- Email/text handouts
- Built-in disaster recovery
- Option for a reporting portal, custom workflows, and dispositions
TriageLogic Announces the Implementation of Nurse Triage Call Center Software for Children’s Healthcare of Atlanta
Do you want to make it easier for patients to access your EMR and patient portal?
Learn more about our mobile app for practices
Relay more accurate medical messages, improve medical service requests and decrease operator training time
How It Works
- Patient calls and talks to an agent
- As front desk handles the call, they are alerted to check off additional questions as necessary
Key Features
- AI automatically detects the messages
- No need for additional training
Special Features
- Minimum increase in call time
- Integrates directly with your system
- Affordable
MedMessage Assist® Examples
Initial Entry by the Operator
Additional Information Added by MedMessage Assist®
Patient Disposition by
Triage Nurse
Back and stomach pain
Patient is pregnant, with No urination for 8+ hours
Go to Labor and Delivery Now
Pain in leg and hip
Chest pain
Call EMS 911 Now
Prescription refill for vertigo
Possible weakness or numbness of the arm, leg or face
Call EMS 911 Now
Do you want to decrease the cost of managing patients with chronic health conditions? Fewer in-office visits for patients with chronic health conditions can increase your capacity for other types of office visits. We support your team and decrease the burden on your practitioners by keeping track of the data from patients enrolled in RPM.
- Standardized and customized orders specific to your devices
- Document all patient calls
- 24/7 clinical or non-clinical staff to monitor the patient and device
- A medical director on staff to oversee program for you
- Option to license the software for your nurses
