Nurse Triage Software For Medical Call Centers

Add nurse triage protocols to your existing call center patient management system

Looking to turn your current system into a clinical call center?

Easily add Schmitt-Thompson triage protocols without buying a whole new system.

Similar information as in our Call Center Software designed to integrate with your EMR.  

Easy to implement. You discuss your needs, we set up the system and train your nurses

We take care of the rest


Gold Package


Platinum Package


Web-based – no installation required

Free training by nurse director

24/7 IT support

Secure data centers

Mirror image duplicate servers

Built-in disaster recovery

No PHI collected or stored

Medication dosage charts

Email/text Schmitt-Thompson handouts

 Email/text care advice

Initial Questions

Reporting Portal

Custom Handouts

Custom Workflows

Custom Dispositions

Integration with Salesforce or Other EMR

Project Manager Support

Patient calls, the nurse enters symptom “keywords” to quickly access the correct protocol.

Nurse uses protocol checklist to ask all the right questions and direct patient to appropriate level of care.

As the nurse handles the call, the telephone triage system documents all the details. It’s that easy.

The Protocols: Includes over 650 adult and pediatric gold-standard Schmitt-Thompson protocols and is updated annually.

Do You Need A FULL Call Center Version?

  • Secure, HIPAA Compliant Private Cloud
  • Smart Phone App
  • Robust Reporting
  • Secure Hosting Options

Click on the button to download our PDF brochure.

Transforms Existing Patient Management Systems and EHRs into Clinical Triage Call Center Platforms

As many health centers look to add a clinical capability to their call centers or replace more expensive legacy systems, they now have a turnkey plug-in module available with TriageLogic’s myTriageChecklist Call Center Version. If you are interested in adding this robust triage module contact us to set up a demo and see if our new product will meet your needs.