Powerful Triage Software to Support Nurses When Time and Accuracy Matter Most
- Step-by-Step Clinical Guidance
- Built-in Workflow Training
- Automatic Documentation
- Designed by Physicians
- Made for Real-World Clinical Environments
Standardize and Document Your Patient Phone Calls
Powered by licensed Schmitt-Thompson® protocols and guided by real nurses.
Initial Assessment Questions
Web-Based and Operational in ~30 Minutes
Free Nurse Training
Schmitt-Thompson® Protocols
Accurate Patient Guidance
Care Advice via
Email & Text
Reports & Analytics
Medical Director Oversight
Most practices are fully trained and operational in 30 minutes or less.
Simple for Practices.
Supported by Nurses.
Unlike self-service triage tools that rely on videos and trial and error, TriageLogic provides live nurse-led training and guided setup. Your staff learns the system correctly from day one without
burdening your IT department or disrupting your established workflow.
Most practices are fully trained and operational in 30 minutes or less.
Most practices are fully trained and operational in 30 minutes or less.
Patients call your office. → Calls are guided using Schmitt-Thompson® protocols.
Nurses follow clinically structured questions. → Documentation and advice are standardized automatically.
Clear guidance is delivered. → Consistent patient advice means fewer callbacks and better records.
Our medical call center service includes over 650 adult and pediatric Schmitt-Thompson protocols that are updated annually.
Designed to Grow With Your Practice
Start with what your practice needs today. As call volume or complexity increases, TriageLogic can expand to include advanced reporting, patient messaging, and integrations with other TriageLogic solutions, without forcing you to change platforms or retrain staff.
Why Our Clients Love This Solution
Consistent Telephone Assessments and Care Advice
Our telephone triage software, myTriageChecklist®, helps nurses create consistent, thorough documentation on every call, regardless of which staff member answers or what time of day the call occurs.
A Simple and Reliable Web-Based Solution
Nursing staff can download and begin using myTriageChecklist® in 30 minutes or less. No hardware or IT support is required, and free live demos, training, and ongoing support are included with no long-term commitment.
Seamless Integration With Your Existing EMR
Our telephone triage software can share files directly with your EMR. Call documentation can be printed or securely transferred to streamline your workflow and support HIPAA compliance.
Free Training From a Triage Nurse Manager
As part of our service, you receive unlimited weekly training sessions led by a Triage Nurse Manager so that you can onboard new nurses, support your existing staff, and reduce the time that senior nurses spend training.