In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Discover how using nurse triage protocols in conjunction with doctor e-visits improves coordination of care, and allows doctors to safely delegate responsibility to their nurses. You'll also meet one of TriageLogic's telephone triage nurses and find out some trends she's seeing throughout the COVID-19 pandemic.

Discover how the explosive growth of digital technologies to collect and monitor health data has led to mountains of information that need to be monitored and interpreted by medical professionals. You’ll also meet TriageLogic’s newest team member and find out how to best support patients during 911 calls.

In this edition, we highlight the new clinical updates for the Schmitt-Thompson Protocols by author, Barton Schmitt MD. This article focuses on optimizing the performance of health care systems to meet the Quadruple Aim framework. You will find tips for triage nurses to use when managing difficult callers and best practice strategies for practices interested in using a custom mobile app.