Software to Triage and Document Patient Calls Updated with Detailed Reporting Capabilities and Custom Orders

  Software to Triage and Document Patient Calls Updated with Detailed Reporting Capabilities and Custom Orders

Jacksonville, FL, January 2, 2017 – TriageLogic is introducing the latest version of MyTriageChecklist®, a daytime telephone nurse triage software to triage and document patient phone calls. TriageLogic customers will still have all of the features and clinical support that they rely on from the previous version, including Schmitt-Thompson protocols, integration with existing EMR systems, and a clinical nurse manager to train all users. This upgrade includes new features with data analytics reports and the ability for providers to customize the care instructions their nurses give during triage calls.

 New Features

MyTriageChecklist is going to include the ability to create custom reports. The new analytics feature allows practices to easily evaluate and monitor their clinical patient phone calls. They can see in real time the results of patient calls, including protocols used, disposition, and outcomes. “As a doctor, I want to be able to see how my nurses are referring patients. I also like to evaluate trends, such as a flu outbreak, to plan ahead,” says Dr. Ravi Raheja, TriageLogic Medical Director.

Another innovative feature of the new myTriageChecklist is the ability to create custom orders. With this technology, once the nurse has determined the appropriate level of care, they can then follow tailored instructions based on physician or practice preferences. For example, some doctors prefer to have their patients use specific brands of medications when appropriate. Other examples may include a specific urgent care center or ER to go to if patients need immediate treatment. The option allows the nurse to help patients as an extension of the doctor without having to ask the doctor every call.

Some of the key highlights of this robust module include:

  • Nurse triage protocols from Schmitt-Thompson – daytime and after-hours
  • Fast, efficient point and click interface
  • Medication dosage charts – click to add to triage documentation
  • Email/text handouts and encounter specific care advice to callers
  • Smart copy and paste to EMR
  • Preconfigured to work seamlessly inside Salesforce

Training to use the myTriageChecklist telephone triage software takes 30 minutes or less. We have a live nurse manager give personalized training for every group that signs up. The software is also web-based meaning that no hardware or IT support is needed. These new features make it easy for any organization to set up and maintain a quality clinical call program.

Free live demos and training are available, contact TriageLogic today.

About TriageLogic©

Founded in 2005, TriageLogic is a URAC accredited, physician-led provider of high-quality services and software for telehealth. They integrate a unique blend of innovative communication solutions with medical expertise based on practical experience and a thorough understanding of the field. TriageLogic is a leading provider of top-quality triage technology, mobile applications, and call center solutions. The TriageLogic group serves physicians nationwide and covers millions lives. With over 10 years of experience and six customizable products, TriageLogic continues to partner with private practices, hospitals, and corporations throughout the U.S. Visit for more information.

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