Telephone triage nurses using MyTriageChecklist for COVID-19 symptomatic patients

Press Release: TriageLogic Introduces Quick Remote Solutions Using Free Triage Nurse Protocols For COVID-19 Symptomatic Patients

Right now, during the COVID-19 pandemic, medical professionals need to assist and access patients quickly; and those patients need answers just as fast.

To address these concerns, Doctors Schmitt and Thompson have updated their Clinical Content to provide up to date COVID-19 protocols for triage nurses. TriageLogic is offering the COVID-19 Protocols for free to doctor’s offices and hospitals to efficiently triage those who may have been exposed or who are concerned about the virus.

By utilizing a highly trained nursing staff, myTriageChecklist is able to deliver consistent and thorough documentation of every call regardless of the time of day the call is taken.

How it works:

  • Patient calls—nurse enters symptom “keywords” to quickly access correct protocol
  • Nurse uses protocol checklist to ask all the right questions and direct patient to appropriate level of care
  • As the nurse handles the call, the telephone triage system documents all the details—it’s that easy

This is a fast-to-train, web-enabled software that ensures patients are being triaged correctly based on their symptoms. It also allows nurses to document the information from the protocols into their EMR portal.

Training videos for the software are free and available electronically. It takes less than an hour to implement, does not store any sensitive patient information, and offers an easy-to-use interface to ensure nurses ask and document all relevant questions related to patient symptoms consistently.  

We also offer additional options, such as:

  1. Call reports
  2. Call center nurse manager to train

In summary: COVID-19 protocols are changing daily as more patients are testing positive. This platform gives medical providers another tool to use in the diagnosis. MyTriageChecklist is quick and reliable since they are symptom based so that the protocols can used on any caller and they are available at no cost.

For more information please contact us, or email us at

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