Is your hospital call center looking for ways to improve its patient monitoring without overwhelming your nurse line? TriageLogic’s turnkey RPM service can enhance patient care and increase remote patient monitoring ROI, all while easing the workload on your call center staff. Below, we explore the key benefits and areas to consider before implementation.
Understanding Remote Patient Monitoring ROI
RPM involves the use of digital technologies to collect health data from patients in real time, allowing providers to monitor and manage their patients’ care outside of their practices. This allows them to intervene before symptoms worsen, prevent hospital readmissions, and reduce the associated costs to their patients.
Key Benefits of TriageLogic’s RPM Service
- Enhanced Patient Outcomes
Continuous monitoring allows for early detection of potential health issues, enabling timely interventions that lead to better patient outcomes and increased satisfaction. - Operational Efficiency
By integrating RPM into call center operations, triage nurses can monitor multiple patients simultaneously and reduce the burden on your in-person staff, allowing your team to focus on patients with immediate needs. - Revenue Generation
Proper RPM implementation can lead to substantial reimbursement. Healthcare organizations have reported significant financial benefits from CMS — roughly $120 per patient per month — following the establishment of an RPM program.
RPM services are reimbursable under CMS codes 99453, 99454, 99457, and 99458, which provide financial incentives for providers delivering continuous patient monitoring.
Important Considerations
Are you ready to implement an RPM program? Here are the key steps to complete first.
- Needs Assessment: Evaluate your patient population and identify those who would benefit most from remote monitoring, particularly those suffering from chronic disease.
- System Integration: Make sure that the RPM solution you choose has the ability to sync with your current call center operations and electronic health records (EHRs).
- Staff Training: Confirm what training is included with the RPM solution so that your call center staff can effectively utilize its tools and correctly interpret patient data.
- Patient Engagement: Have a means of educating your patients, both on the use of their monitoring devices and on the importance of consistent data transmission. This will foster active participation in your program.
Measurable ROI With TriageLogic’s RPM
By implementing TriageLogic’s RPM service, call centers can expect to see the following results.
- Reduced Hospital Admissions: Early detection and intervention can decrease the likelihood of hospital admissions, leading to cost savings.
- Improved Patient Retention: Patient satisfaction through proactive care fosters loyalty and encourages better adherence to treatment.
- Financial Incentives: Access to reimbursement opportunities for RPM services contributes to practice growth.
See how TriageLogic’s RPM solution can help you reduce hospitalizations and maximize revenue. Contact us for a free consultation!
About TriageLogic
TriageLogic is a URAC-accredited, physician-led provider of top-quality nurse telehealth technology, remote patient monitoring, and medical call center solutions. Founded in 2006, the TriageLogic Group now serves more than 22,000 physicians and covers over 42 million lives nationwide.
