8 Skills That Are Essential to Your Nurse Triage Training
Triage nurses play a critical role in helping patients determine whether they should be seen in-person by a doctor, or can manage their symptoms at home. But triage education can…
Why Should Doctors Care More About the Quality of Their Medical Answering Services?
Doctors receive patient messages for a variety of reasons, including health concerns, prescription refill or appointment requests, and questions about test results. Medical answering services have become an essential part…
Press Release: New White Paper From TriageLogic Helps Operators Improve the Accuracy of Medical Messages to Providers
TriageLogic has released a white paper that shares data they’ve compiled about the use of artificial intelligence (AI) and augmentation to benefit medical message intake. Normally, when patients call their providers,…
AI in Healthcare: A Valuable Tool for Nurse Triage, But Not a Replacement
The advent of artificial intelligence (AI) has revolutionized several industries, and healthcare is no exception. AI applications have already proven invaluable when it comes to diagnostics, patient care, and personalized…
Why Don’t Nonclinical Message Takers Have Protocols Like Triage Nurses?
When a patient calls their doctor’s office, the following series of events usually takes place: a nonclinical operator greets the patient and takes a message about why they called; the…
How to Start — and Grow — Your Nurse Triage Business
Have you recently created a telephone or telehealth nurse triage business, or are you looking to expand one that you currently operate? Doing either may seem difficult, which is why…
Medical Call Center Software That Tracks Nurse Productivity and Patient Care Dispositions
Data is king in today’s health care. Physicians who aim to provide quality care to their patients — and make the best budget-based decisions for their resources — must be…
What Is the True Cost of Inaccurate Medical Messages?
If you use a medical answering service to manage your patient calls, do you have a means of measuring their accuracy? We ask because the cost of inaccurate medical messages…
TriageLogic Reflects on 2023 Initiatives Amid GrowFL Celebration
TriageLogic was excited to attend last week’s celebration for GrowFL’s Florida Companies to Watch. As one of the top 50 selected honorees, we’re proud to be recognized as a business…
Important Tips for Triage Nurses When Addressing Heart Health for Patient Callers
February may be American Heart Month, but it’s an aspect of health care that’s relevant year-round. According to the CDC, cardiovascular disease is still the leading cause of death for…
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