A tired physician sits at their desk and rests their head in their hands, illustrating challenges in medical call center workflow management.

Stop the Late-Night Provider Pages: Medical Call Center Workflow Management With 24/7 Nurse Triage

Split-screen headshots of two women during a recording for the REfresh podcast, framed by a blurred microphone and warm studio lights.

Resilience, Leadership, and Nurse Triage: Dr. Charu Raheja’s Story on REfresh

Panic attack vs heart problem symptoms represented by a woman holding her hands to her chest and experiencing heavy discomfort while sitting on a couch at home.

Is This Anxiety or Something More? Understanding Panic Attack vs. Heart Problem Symptoms

An abstract design of a hand holding a smartphone in black and white, with blue medical icons and an EKG line. These objects represent secure text intake and PHI protection in healthcare message workflows.

Reduce PHI Exposure in Medical Message Intake by Using Secure Text and Dynamic Forms

A nurse reviews triage software documentation on her workstation computer.

Protect Patient Data and Reduce Liability: Why Triage Software Documentation Matters

A healthcare professional in blue scrubs using a laptop with digital overlays illustrates data-driven nurse triage, featuring patient icons, medical charts, and analytical graphs.

Why Data-Driven Nurse Triage Delivers More Consistent Care Than Internal Coverage

Remote Nurse Triage

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Read More »
TriageLogic CEO Charu Raheja

From the CEO: The 2020 Pandemic and Lessons for Healthcare

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.

Read More »
nurse triage covid

Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

Read More »