Registered nurse in scrubs using a telephone headset to conduct a patient triage call at a clinical desk.

Triage Nurse Meaning: Clinical Judgment in Practice

Parent making an after-hours medical call at night while child rests safely at home.

After Hours Medical Answering Service: RN Triage Guide

What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

Registered nurse wearing a headset conducting a patient triage call at a professional clinical workstation.

Nurse Triage Services: Vendor Selection Guide

University Campus at Night with Student walking in need of nurse triage services

Press Release: TriageLogic Closes the Gap on Campus Health Challenges with After-Hours Nurse Triage for Universities

A photo of a nurse smiling while in a us doctors office with a phone headset on next to a computer that shows TriageLogic Software on the computer

Evaluating a Nurse Triage Program: The Essential Checklist

New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

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Data on Nurse Triage During COVID-19

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

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Getting to Know TriageLogic’s Medical Director – Dr. Ravi Raheja

Ravi saw that technology could be used to improve medical care and created several systems and platforms to help integrate and coordinate patient care. He has used his medical training and expertise in complex technology to create efficient systems that make quality care consistent and available to more people.

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Is it the Flu or COVID-19? How to Tell the Difference

As the flu begins to spread alongside COVID-19, it is more important than ever to understand the differences between the viruses and what to do if you suspect you have been infected. Careful action and preventive measures can help keep you and others safe and reduce the burden on health systems.

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The Advantage of Telephone Triage for Patients Who Need Chronic Care

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

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Tips to Ensure a Successful Patient Call

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

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