Nurse using dual monitors to review and document patient information during a medical message intake process in a clinical office setting.

Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

Nurse providing at-home care by checking a patient’s blood pressure, representing nurse triage for hospital-at-home programs.

How Does the Shift to Hospital-at-Home Programs Affect Nurse Triage Services?

A comparison of AI triage and structured nurse-led triage. A digital AI head hovers behind call center nurses who are using triage software for clinical decision support.

As an AI Psychiatric Triage Model Faces Scrutiny, Structured Nurse Triage Still Sets the Standard

A graph of the Rural Healthcare Execution Framework, which includes access, workforce design, measurement, and care navigation.

Rural Health Care Isn’t a Funding Problem—It’s an Execution Problem

An illustrated portrait shows TriageLogic CEO Charu Raheja being interviewed by podcast host Joy Purdy for the Discover the Joy podcast.

From Personal Crisis to Purpose: How Charu Raheja’s Journey Shaped TriageLogic’s Mission

A diverse group of patients uses smartphones and tablets to communicate with a hospital, highlighting digital patient message intake in health care and access to care across different populations.

Patient Message Intake in Health Care: The Hidden Link to Health Inequities

The Advantage of Telephone Triage for Patients Who Need Chronic Care

September 29, 2020 No Comments

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

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Tips to Ensure a Successful Patient Call

September 8, 2020 No Comments

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

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Exercises and Tips to Help Reduce Stress on the Body During the COVID-19 Pandemic

August 21, 2020 No Comments

The pandemic means that many people are staying at home and are more stationary throughout the day. This can have a negative effect on your physical and mental health that in return can negatively affect your work. To stay motivated and keep energy levels up, there are many exercises, stretches, and tips you can complete to reduce stress on the body throughout the day.

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How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

August 14, 2020 No Comments

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

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Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

July 30, 2020 No Comments

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

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