Licensed RN staffing a 24/7 nurse triage line at a modern clinical call center workstation

24/7 Nurse Triage Line: RN Coverage That Protects Patients

Rural health transformation program hospitals administrators and nurses collaborating outside a critical-access hospital at golden hour

Rural Health Transformation Program Hospitals (RHTP): Where are the Funds?

Nurse and front-desk coordinator reviewing organized patient call routing on tablets in a bright medical office.

Phone Triage Software: How Automated Calls get Sorted

Registered nurse in scrubs using a telephone headset to conduct a patient triage call at a clinical desk.

Triage Nurse Meaning: Clinical Judgment in Practice

Parent making an after-hours medical call at night while child rests safely at home.

After Hours Medical Answering Service: RN Triage Guide

What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

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Data on Nurse Triage During COVID-19

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

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Getting to Know TriageLogic’s Medical Director – Dr. Ravi Raheja

Ravi saw that technology could be used to improve medical care and created several systems and platforms to help integrate and coordinate patient care. He has used his medical training and expertise in complex technology to create efficient systems that make quality care consistent and available to more people.

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Is it the Flu or COVID-19? How to Tell the Difference

As the flu begins to spread alongside COVID-19, it is more important than ever to understand the differences between the viruses and what to do if you suspect you have been infected. Careful action and preventive measures can help keep you and others safe and reduce the burden on health systems.

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The Advantage of Telephone Triage for Patients Who Need Chronic Care

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

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