myTriageChecklist: Telephone Triage Software and Protocols

TriageLogic myTriageChecklist®

The essential telephone triage software to manage your daytime patient calls

        • How it Works

          • Patient calls—nurse enters symptom “keywords” to quickly access correct protocol
          • Nurse uses protocol checklist to ask all the right questions and direct patient to appropriate level of care
          • As the nurse handles the call, the telephone triage system documents all the details—it’s that easy
        • Key Features

          • Gold standard, doctor written protocols from Schmitt-Thompson
          • Dashboard includes medication dosage charts and brief patient history
          • Email/text handouts and encounter specific care advice to callers
          • Can be integrated with Salesforce
          • Works with paper charts or EMR
          • Web-based
          • Up and running in 30 minutes
          • Fast and always reliable
          • Backup server means no downtime
        • Additional Benefits

          • Custom provider preferences
          • Reports and analytics
          • Unlimited training by a nurse manager
          • No hidden fees
          • Free access to the Triage Nurse Learning Center

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Why our clients love this product

Consistent telephone assessment and care advice

myTriageChecklist® telephone triage software helps nurses deliver consistent and thorough documentation of every call, regardless of which staff member answers or at what time of day.

Simple, reliable, web-based solution

Nursing staff can download and start using myTriageChecklist® telephone triage software in 30 minutes or less. No hardware or IT support needed. Free live demos and training are available, and full support is included for as little as $20 per month; no long-term commitment required.

TriageLogic myTriageChecklist® works with your existing EMR

Call documentation can easily be printed or transferred to your existing EMR system, which also helps ensure HIPAA compliance.

Valuable staff training and improved patient care

Telephone triage protocols are also a training tool for new nurses, helping them get up to speed with minimal time investment from senior nursing staff.


Multnomah County Health Department uses TriageLogic® to Streamline Patient Calls and Save Unnecessary ER visits

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