We have partnered with Drs. Barton Schmitt and David Thompson to make the industry standard triage protocols available in our software.
After-Hours Protocols Downloads
Office Hours Protocols Downloads
Use this robust call center platform to manage your patient phone calls.
- Integrate with any EMR
- Document health care savings
- 99.99% uptime
Our nurses answer your patient phone calls when your office is closed using:
- Gold-Standard Protocols from Schmitt-Thompson
- All calls recorded
- All licensed registered nurses
- Call back time less than 30 minutes
About the Doctors who wrote our protocols
Doctors Schmitt and Thompson have dedicated more than 30 years to the development of world-class decision support content
Barton D. Schmitt, MD, FAAP
is Professor of Pediatrics at the University of Colorado School of Medicine, and Director of the Sleep Disorder Clinic and Encopresis-Enuresis clinic at The Children’s Hospital of Denver. He has written more than 100 articles as well as the book Pediatric Telephone Protocols. Dr. Schmitt received the 2004 American Academy of Pediatrics Education Award.
David Thompson, MD
is board certified in emergency medicine and internal medicine, and is on the emergency department clinical faculty at Northwestern Memorial Hospital, Chicago. He is the author of Adult Telephone Triage Protocols 2nd Edition.