Drs. Barton Schmitt and David Thompson
Barton Schmitt, MD wrote the first book on pediatric telephone triage in 1980. He founded and served as the Medical Director of the Pediatric Call Center at Children’s Hospital Colorado from 1988 to 2018. The pediatric medical call center covers evening and weekend calls for over 500 pediatricians in Colorado, Wyoming, Montana and New Mexico. He currently serves as a Quality Improvement Advisor for the Pediatric Call Center.
Schmitt-Thompson Pediatric Clinical Content
- Professor of Pediatrics, University of Colorado School of Medicine.
- Attending Physician and Pediatric Resident Coach, Child Health Clinic, Children’s Hospital Colorado
- Author of four integrated sets of clinical content for use in telephone triage software:
- Pediatric Telephone Triage Protocols for after-hours triage/advice nurses (1994-present).
- Pediatric Telephone Triage Protocols for office hours triage/advice nurses (2002-present).
- Pediatric Symptom Checker; web-based and mobile self-triage and self-care guides for parents (2000-present).
- Pediatric Care Advice; after care instruction handouts for parents on 300 common pediatric health problems (2000-present).
- Author of more than 100 articles and books for physicians, nurses and parents.
- The first book on pediatric telephone triage, Pediatric Telephone Advice, in 1980. 3rd Edition in 2004.
- Telephone triage book for office practices, Pediatric Telephone Protocols Office Version. 16th Edition in 2018. Published by the American Academy of Pediatrics.
- Two award-winning child care books for parents; Your Child’s Health, 2005 and My Child is Sick!, 2017; AAP Publications.
- Honors received from the American Academy of Pediatrics
- Anderson Aldrich Award for contributions in Child Development, 1994
- Education Award for contributions in Pediatric Education, 2004
- Degree in Chemical Engineering from Yale University.
- Doctorate of Medicine from Cornell University Medical College.
Pediatric residency completed at the University of Minnesota Hospitals.
David Thompson, MD is board certified in both Internal Medicine and Emergency Medicine. He serves as part-time faculty attending in the Northwestern Memorial Hospital Emergency Department.
Schmitt-Thompson Adult Clinical Content
- Part-time faculty attending in the Northwestern Memorial Hospital Emergency Department.
- Strong interests in the areas of telephone triage, quality improvement, and patient satisfaction, including:
- Benchmarking work with medical call centers, aggregating data from more than 5 million telephone triage calls.
- Publication of an annual benchmarking report.
- Chair and/or member of hospital based and national quality assurance committees.
- Development of databases and educational tools to promote quality improvement for medical call centers and emergency departments.
- Author of two integrated sets of clinical content for use in telephone triage software:
- Adult Telephone Triage Protocols for after-hours triage/advice nurses (2000-present).
- Adult Telephone Triage Protocols for office-hours triage/advice nurses (2002-present).
- Author of Adult Telephone Protocols: Office Version. 4th Edition 2018. Published by the American Academy of Pediatrics.
- Author of numerous medical articles, with several in two fields of special research interest to him: patient satisfaction and chief complaint coding.
- Lectures in the areas of telephone triage, professional coding, quality improvement, and patient satisfaction.
- Bachelor of Science in Engineering from the University of Illinois
- Medical Degree, University of Illinois College of Medicine, Chicago IL
- Board-certified in Internal Medicine and Emergency Medicine
- Fellow of the American College of Emergency Physicians
LinkedIN Profile: https://www.linkedin.com/in/davidthompsonmd/