In a recent interview on Ignite Success with Snowden McFall of the Buzz Media Group, Dr. Charu Raheja, CEO of the TriageLogic Group and Continuwell discussed how telephone triage nurses and health ambassadors play a crucial role in evaluating symptoms and ensuring that patients receive the right level of care for their symptoms. She shared information about the benefits of having a triage nurse available 24/7and the direct savings to health care costs and described the impact triage nurses have on saving morbidity and improving patient wellbeing by ensuring that people are sent to the ER even when they underestimate their symptoms.
Charu also shed light on the value triage nurses provide to patients in a healthcare setting, but also for employers looking to promote health and wellness with their employees. Providing health ambassadors promotes appropriate use of company health resources improves the overall health of employees, improves productivity, saves on management time, decreases absenteeism and provides measurable savings on healthcare costs.
Watch Charu’s interview here.