Tips for Triage Nurses to Manage Difficult Callers
Often times, patients calling a triage nurse are worried, tired and overwhelmed. This can create a situation where callers are difficult to triage. This article presents tips for nurses to…
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Using a Custom Practice Mobile App to Engage and Improve Patient Health
Demands for enterprise mobility and flexibility are a new reality in today’s society. Physicians and hospitals need to evaluate how they can leverage technology to meet the needs of patient…
First Lesson on Triage Liability: Risk Reduction with Pediatric Triage
Introducing the first lesson in the latest course from TriageLogic’s Learning Center, Risks in Telephone Triage. Throughout this course, we will examine the various risks that providers need to consider when…
TriageLogic Group Awarded as One of Jacksonville’s Fastest Growing Companies Second Year in a Row
On July 12th, 2018 the TriageLogic Group was recognized at the Jacksonville Business Journal Fast 50 awards as one of the top 50 fastest growing companies on the First Coast.…
Data on Nurse Telephone Triage Calls: Improve Patient Care and Save Unnecessary ER visits
By Dr. Charu G. Raheja, PhD Patients today expect to be able to reach a provider any time of the day and night, including weekends. Yet, as a provider, it…
Transforming a Nurse into a Triage Nurse
By Marci Lawing, RN Nursing Director We have previously written about the basic qualities required to be a good telephone triage nurse (see article). Once those qualities exist, the nurse…
Care News Summer – Fall 2018
This newsletter introduces Sara Brackin, TriageLogic’s Implementation Manager. Sara supervises the development of new products and solutions that help improve patient access to care. This edition of Care News also highlights articles that were recently published in magazines, such as Florida Doctor and AnswerStat. One of the most exciting announcements is that we have finished rebuilding our Learning Center.
TriageLogic’s Learning Center for Triage Nurses has a New Home
TriageLogic’s Learning Center has become a vital tool for many triage nurses. This free resource provides educational material for telephone nurses and features a variety of learning material including videos, articles,…
TriageLogic to Attend the Annual Conference of Healthcare Call Centers
Rose Moon, TriageLogic Clinical Education and IT Support Manager, will be representing the company in Pittsburgh at the Healthcare Call Center's 30th annual conference June 13-15, 2018. This year’s conference…
TriageLogic Transforms Existing Patient Management Systems and EHRs into Clinical Triage Call Center Platforms
Letter from the Medical Director Dr. Ravi Raheja Around the same time as electronic medical records (EMRs) were starting to get popular, triage systems had started to emerge. These triage…
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