Care News
Nurse Toolbox: How Can Triage Nurses Evaluate Patients for Otitis Media/ Ear Infection?
About 90 percent of children are diagnosed with at least one ear infection. Triage nurses need to know how to effectively assess the patient through a distraught parent. Ear infections are the most common bacterial infection in children and peak between ages 6 months to 2 years. Communication is very difficult with children in this age group, therefore triage nurses must be prepared to ask
CEO of TriageLogic Nominated for International Award
The 20 Successful Businesswomen To Look for in 2018 Founder and CEO of the TriageLogic Group, Doctor Charu Raheja, was recently named “The 20 Successful Business Women To Look for 2018” in the most recent edition of Mirror Review magazine. In the article, Charu discusses her journey with starting TriageLogic, and how her challenges have helped her run a successful telehealth business. According to Charu,
The Role of Triage Nurses During Food Outbreaks
Recently foods such as Honey Smacks cereal, Goldfish Crackers, and eggs have been on the news as being recalled. The main culprit in these recalls was Salmonella. Updates on Honey Smacks alone have shown that at least 130 people across 36 states have contracted the illness, creating worry among consumers. Still, not all food recalls have the potential to cause health hazards. Our triage nurses
Reduce Physician Burnout with Telephone Triage Nurses
Patients today expect their physicians to be available outside of standard office hours, creating higher demands on already busy schedules for doctors. Studies point to more than half of physicians reporting burnout, as defined as a loss of enthusiasm for work, feelings of cynicism, and a low sense of personal accomplishment. A solution for doctors and hospitals is to develop a team that can assist doctors while providing
Keynote speaker at health advisors conference
Jacksonville, FL August 27, 2018. Continuwell announces CTO Ravi Raheja, MD to be a keynote speaker at the biannual Health Agents for America (HAFA) conference in Las Vegas August 30th and 31st. Dr. Raheja will discuss client retention and solutions to improve the delivery of benefits and resources to clients. He will present a roadmap to help health advisors assess client needs and implement solutions
Nurse Triage Case Study of a Cardiac Patient
Triage Nurses and Working Diagnoses Intro: The main goal for triage nurses when they get a call from a patient is to evaluate their symptoms and determine the level of care needed to treat those symptoms. The more pertinent information the nurse can collect, the more likely she is to understand what is causing the patients symptoms and how to assist the patient in getting
Tips for Triage Nurses to Manage Difficult Callers
Often times, patients calling a triage nurse are worried, tired and overwhelmed. This can create a situation where callers are difficult to triage. This article presents tips for nurses to help callers remain calm and diffuse a difficult call. A key tip for triage nurses is to use compassion to effectively triage patients, and focus on each callers’ unique issues even when the patient is
Using a Custom Practice Mobile App to Engage and Improve Patient Health
Demands for enterprise mobility and flexibility are a new reality in today’s society. Physicians and hospitals need to evaluate how they can leverage technology to meet the needs of patient interaction. Here, we discuss how providing patients with a custom practice mobile app will improve engagement and improve patient health. Studies suggest that healthcare is more efficient and effective when patients are actively engaged in
First Lesson on Triage Liability: Risk Reduction with Pediatric Triage
Introducing the first lesson in the latest course from TriageLogic’s Learning Center, Risks in Telephone Triage. Throughout this course, we will examine the various risks that providers need to consider when triage nurses evaluate patients over the phone. These risks include delay of care, not following protocols, practicing outside the scope of nursing, and improper documentation. In this first lesson on risk, we discuss how telephone
TriageLogic Group Awarded as One of Jacksonville’s Fastest Growing Companies Second Year in a Row
On July 12th, 2018 the TriageLogic Group was recognized at the Jacksonville Business Journal Fast 50 awards as one of the top 50 fastest growing companies on the First Coast. Each year, the Jacksonville Business Journal highlights companies in the community who are the successfully growing. This is the second year in a row that the TriageLogic Group has been awarded. The recipients of this
Data on Nurse Telephone Triage Calls: Improve Patient Care and Save Unnecessary ER visits
By Dr. Charu G. Raheja, PhD Patients today expect to be able to reach a provider any time of the day and night, including weekends. Yet, as a provider, it is difficult to justify the hours and costs involved in being available to help patients evaluate their symptoms. Triage nurses offer a great solution to ensure patients receive consistent care even when doctors are not
Transforming a Nurse into a Triage Nurse
By Marci Lawing, RN Nursing Director We have previously written about the basic qualities required to be a good telephone triage nurse (see article). Once those qualities exist, the nurse is then ready to move on to training to become a great telephone triage nurse. What does it take to become an effective telephone triage nurse? Training, Training and More Training There are many, many