Care News

Letter from the Medical Director

 Letter from the Medical Director  TriageLogic was one of the first companies to provide computerized triage protocols for office nurses to handle their daytime patient phone calls. We are excited to announce that we are releasing a brand new version of MyTriageChecklist with exciting features. As our way of saying thank you, all existing customers will be able to upgrade to this robust platform at

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CEO Perspective

 CEO Perspective Welcome to our summer 2017 newsletter! So much has happened since the beginning of this year, and I am excited to share our progress with you. First, Continuwell is now available for your organizations to implement and ensure your employees stay healthy and your healthcare costs stay down. Did you know that over 85% of employees consider health and wellness offerings when choosing

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Care News Winter – Spring 2017

Care News Winter-Spring 2017 is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on nurse triage, new trends in healthcare, and recent developments in telemedicine. In this issue, our CEO, Dr. Charu Raheja, presents the exciting plans for 2017. This includes highlighting the new mobile applications for My 24/7 Healthcare and Continuwell. Also in this edition of Care News, the TriageLogic Medical Director, Dr.

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Letter from the Medical Director: January 2017

TriageLogic was the first company to create a free standing triage checklist, myTriageChecklist®, for nurses to use during the day with the Schmitt-Thompson daytime protocols. Hundreds of doctors’ offices currently rely on our system to determine and document the appropriate level of care when their patients call with symptoms. TriageLogic continues to invest in technology to assist doctors and patients. In addition to new mobile

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CEO Perspective: January 2017

CEO Perspective Happy New Year! TriageLogic has exciting new plans for 2017. We are launching new products and services, with two new mobile applications (apps) – Continuwell® and My 24/7 Healthcare™.  MyTriageChecklist® has a new look and website too. We are excited about the growth and new opportunities for the TriageLogic Group to continue helping you take care of your patients and improve your practice.

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Benefits of Telephone Triage Nurse

The Benefits of a Nurse Triage Solution

Phones still remain an essential means of communication with medical practices. Physician practices have to continue to find efficient ways to incorporate it into the patient-doctor relationship and take advantage of all the other opportunities that a solution like TriageLogic offers. Physician practices that can efficiently and effectively take their patient’s calls and address their issues up front have an opportunity to create a positive

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Secure-Texting-TriageLogic

Secure Texting: Closing the Gap to Create Effective HIPAA Compliant Communication

Once a triage nurse has done an initial evaluation on a patient there are times when the protocol or circumstances require a physician to get involved. In these instances, it is critical for the nurse to get in touch with the provider on call for the practice to securely and effectively communicate the needs of the patient and requires relaying protected health information securely. Traditionally,

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The Crucial Role Triage Nurses Play In Educating Adults About Serious Medical Symptoms

The Crucial Role Triage Nurses Play In Educating Adults About Serious Medical Symptoms

When a medical emergency happens, not everyone calls 911. In a surprising study of patient surveys and disposition outcomes from telephone triage case, as many as one third of adult callers underestimated the seriousness of their symptoms. Even when adults have a sense that their symptom may be serious, there is a stigma of calling for an ambulance. Fortunately, having a triage nurse available increases

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Using Telephone Triage to Reduce Heart Attacks in Women

Heart disease is the number one cause of death for women, yet many patients do not realize that they may have heart attack symptoms. Women often delay seeking medical attention. Denial is a common first reaction. No one wants to think that the symptoms they are having could be a life-altering heart condition that frequently needs surgery. Telephone triage nurses must know the warning signs to help

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Entrepreneur-360-List-TriageLogic

TriageLogic Recognized for Innovation by Entrepreneur 360

Triagelogic was recently named as one of the 2018 Entrepreneurs of the Year by Entrepreneur Magazine. Each year, Entrepreneur recognizes organizations from across the country that have mastered the art and science of growing a business. Entrepreneur magazine conducted a nationwide search to find the most entrepreneurial companies in the country, rating and ranking them using a proprietary algorithm that factors in their ability to expertly balance impact, innovation,

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Using Telephone Triage to Detect Early Signs of the Measles and Prevent Future Exposure

There have been multiple outbreaks of measles across the United States. In 2019, nine states have reported cases of measles, according to information from the US Centers for Disease Control and Prevention and state health departments: Washington, Hawaii, Oregon, New York, Pennsylvania, Connecticut, Colorado, California, and Georgia.  When patients are made aware of a virus such as the measles, they usually become anxious and fearful.

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Care News – Winter/Spring 2019

The Winter 2019 Care News is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare and recent developments in telemedicine. In this edition, we highlight the new clinical updates for the Schmitt-Thompson Protocols by author, Barton Schmitt MD. This article focuses on optimizing the performance of health care systems to meet the Quadruple

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Using Triage Nurses to Decrease ER Overcrowding

Medical Center in Oklahoma Provides and Innovative Triage Line to Manage Hospital overcrowding An Effective Approach to ER Phone Calls Emergency Room (ER) overcrowding is widespread in hospitals, creating delays and diversion from those who need care the most. According to a recent article “Compounding the problem is the alarming trend of a decreasing number of ERs and an increasing numbers of ER visits.[1]” All

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Don't Compromise on Security

Don’t Compromise on Security

Letter from the Medical Director – Dr. Ravi Raheja The average cost of a data breach in the United States has hit an all-time high of $7.35 million. Just this year, there have been more than 100 hacker attacks on healthcare organizations, according to the U.S. Department of Health and Human Services. Despite better awareness among healthcare organizations, data breach costs average $408 per record.

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The New Health Care: Value Based Care

CEO Perspective Value-based care is bending the healthcare cost curve, reducing unnecessary medical costs while improving care quality and patient engagement. Yet providers worry value-based reimbursement will negatively impact patient care. According to a recent survey by Change Healthcare, over 61% of doctors still fear value-based reimbursement will damage their practice. While physicians may feel uncertain about the impact value-based care will have on their

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