Registered nurse at a triage call center workstation reviewing patient information on dual monitors while speaking via headset.

Nurse Triage Cost: What You’ll Actually Pay and Where the Savings Hide

Triage Logic on Buzzworthy Businesses Podcast, featuring Charu Raheja of TriageLogic (YouTube)

Podcast: TriageLogic CEO Charu Raheja on Building a Nurse Triage Line

Medical office receptionist using a medical office answering service to manage structured patient message intake at a modern front desk.

Medical Office Answering Service: When Patient Message Intake Becomes a Hidden Cost

Healthcare administrator reviewing hipaa and compliance documentation at a modern office desk

Every Triage Vendor Claims HIPAA Compliance. Here Is How to Verify It.

Registered nurse providing on call nursing support to a patient from a professional home office setting at night

After-Hours Gaps Are Sending Your Patients to Urgent Care

Registered nurse using headset and computer at night to provide nurse triage for health plans members

How Health Plans Use Nurse Triage to Cut Unnecessary ER Visits

How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

Read More »

Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

Read More »
Three telephone triage nurses finding the appropriate level of care for their patients

What Are Triage Levels?

Triage levels indicate the appropriate level of care for each patient depending on the symptoms they are experiencing and their medical history. Determining the appropriate triage level in a quick, effective manor is critical for patient safety, peace of mind, and cost-effective care.

Read More »
Triage nurse talking to patient who is worried about going to the hospital and doesn't want to catch COVID-19

Lessons from Nurse Triage Calls During COVID-19

As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.

Read More »