Hospital Messaging Has a Blind Spot: Symptom Escalation With No Clinical Owner

2027 Rural Healthcare: Why After-Hours Coverage Breaks First

In the News: BDO Survey Names Patient Self-Service the Top Digital Priority, and TriageLogic Has an Answer

Patients and Clinicians Agree on Urgency Less Than Half the Time

What Is Triage in Nursing and Why a Registered Nurse on the Phone Can Change Everything

Levels of Triage: Match Acuity to the Right Care Pathway Every Time

The Advantage of Telephone Triage for Patients Who Need Chronic Care

September 29, 2020 No Comments

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

Strategies to Make Your Telemedicine Services Successful

September 22, 2020 No Comments

Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. With this growth and success in telemedicine, there are many options available for every organization.

Nurse Triage Solution Benefits and How to Pick Which Solution is Best for Your Practice

September 17, 2020 No Comments

Practices who delegate telephone triage to solutions like TriageLogic streamline the entire process, saving valuable time. Whether you have a busy private practice in need of a phone triage system, or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet your needs.

How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

August 14, 2020 No Comments

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

Tips for Triaging Rashes for Telephone or Remote Triage Nurses

August 4, 2020 No Comments

Rashes are a common problem for adults and children alike, and they are one of the most common symptoms triage nurses come across. Rashes can be a problem that can be cared for at home or a symptom of something more serious.

Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

July 30, 2020 No Comments

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

TriageLogic® Announces Free 30-Day Trial of Their Telephone Triage Software for Telehealth Coordination

July 28, 2020 No Comments

TriageLogic announces a free 30-day trial of their telephone triage software for medical organizations, MyTriageChecklistTM. This software is web-based, and it includes triage protocols developed by Dr.Schmitt and Dr.Thompson for pediatrics and adult patients respectively.

Telephone triage nurse talking with patient and connecting them to telehealth

Helping Doctors Set Up Telehealth Visits with Remote Telephone Triage Nurses

July 7, 2020 No Comments

Putting remote triage nurses in conjunction with telehealth doctor’s visits can provide a seamless remote experience for patients. Triage nurses can collect the pertinent information, educate the patient for the telehealth visit, and set up a telehealth visit on behalf of the doctor.

Heat map of patients with flu in North Carolina

Nurse Triage Reporting To Improve Patient Care: Geo-Mapping and Heat Maps

June 12, 2020 No Comments

Understanding your patients and the environment around them is vital to the success of a practice or healthcare organization. Having software that can effortlessly gather data and statistics is valuable for maintaining proper patient care and creating service offerings to best serve your communities.

Three telephone triage nurses finding the appropriate level of care for their patients

What Are Triage Levels?

June 9, 2020 No Comments

Triage levels indicate the appropriate level of care for each patient depending on the symptoms they are experiencing and their medical history. Determining the appropriate triage level in a quick, effective manor is critical for patient safety, peace of mind, and cost-effective care.