Best Practices for Managing High Call Volumes in Triage

How Secure Messaging Enhances Medical Answering Services

How AI Could Enhance Remote Patient Monitoring

Why Every Medical Practice Needs Triage Software

Men’s Health Awareness Month: Key Issues, and How Nurse Triage Can Help

Why Nurse Triage Is Essential for Patient Safety

How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

August 14, 2020 No Comments

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

Tips for Triaging Rashes for Telephone or Remote Triage Nurses

August 4, 2020 No Comments

Rashes are a common problem for adults and children alike, and they are one of the most common symptoms triage nurses come across. Rashes can be a problem that can be cared for at home or a symptom of something more serious.

Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

July 30, 2020 No Comments

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

TriageLogic® Announces Free 30-Day Trial of Their Telephone Triage Software for Telehealth Coordination

July 28, 2020 No Comments

TriageLogic announces a free 30-day trial of their telephone triage software for medical organizations, MyTriageChecklistTM. This software is web-based, and it includes triage protocols developed by Dr.Schmitt and Dr.Thompson for pediatrics and adult patients respectively.

Telephone triage nurse talking with patient and connecting them to telehealth

Helping Doctors Set Up Telehealth Visits with Remote Telephone Triage Nurses

July 7, 2020 No Comments

Putting remote triage nurses in conjunction with telehealth doctor’s visits can provide a seamless remote experience for patients. Triage nurses can collect the pertinent information, educate the patient for the telehealth visit, and set up a telehealth visit on behalf of the doctor.

Heat map of patients with flu in North Carolina

Nurse Triage Reporting To Improve Patient Care: Geo-Mapping and Heat Maps

June 12, 2020 No Comments

Understanding your patients and the environment around them is vital to the success of a practice or healthcare organization. Having software that can effortlessly gather data and statistics is valuable for maintaining proper patient care and creating service offerings to best serve your communities.

Three telephone triage nurses finding the appropriate level of care for their patients

What Are Triage Levels?

June 9, 2020 No Comments

Triage levels indicate the appropriate level of care for each patient depending on the symptoms they are experiencing and their medical history. Determining the appropriate triage level in a quick, effective manor is critical for patient safety, peace of mind, and cost-effective care.

Triage nurse using Schmitt-Thompson protocols to triage patient over the phone

How Can Schmitt-Thompson Nurse Triage Protocols Help Doctor Practices?

May 22, 2020 No Comments

Doctors Schmitt and Thompson have created a standardized set of questions and dispositions based on patient symptoms to ensure that nurses give the same, high-quality standard of care every time a patient calls.

TriageLogic and Spry Health Conduct a Webinar on Remote Patient Care During COVID-19

April 29, 2020 No Comments

Dr. Ravi Raheja, medical director and CTO of TriageLogic, teamed up with Spry Health to talk about monitoring at-risk patients during the COVID-19 pandemic on April 10th, 2020. The group discussed options for remote patient care and telehealth solutions to help patients virtually.

Triage nurse talking to patient who is worried about going to the hospital and doesn't want to catch COVID-19

Lessons from Nurse Triage Calls During COVID-19

April 9, 2020 No Comments

As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.