Parent making an after-hours medical call at night while child rests safely at home.

After Hours Medical Answering Service: RN Triage Guide

What Nurse Triage Software Actually Does Image of Nurse Using Software

What Nurse Triage Software Actually Does (and Why the Old Model Can’t Keep Up)

Registered nurse wearing a headset conducting a patient triage call at a professional clinical workstation.

Nurse Triage Services: Vendor Selection Guide

University Campus at Night with Student walking in need of nurse triage services

Press Release: TriageLogic Closes the Gap on Campus Health Challenges with After-Hours Nurse Triage for Universities

A photo of a nurse smiling while in a us doctors office with a phone headset on next to a computer that shows TriageLogic Software on the computer

Evaluating a Nurse Triage Program: The Essential Checklist

Nurse providing triage services over the phone in a clinical environment

How to Hire a Nurse Triage Company: The 2026 Buyer’s Guide

Is it the Flu or COVID-19? How to Tell the Difference

As the flu begins to spread alongside COVID-19, it is more important than ever to understand the differences between the viruses and what to do if you suspect you have been infected. Careful action and preventive measures can help keep you and others safe and reduce the burden on health systems.

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The Advantage of Telephone Triage for Patients Who Need Chronic Care

Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.

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Tips to Ensure a Successful Patient Call

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

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Exercises and Tips to Help Reduce Stress on the Body During the COVID-19 Pandemic

The pandemic means that many people are staying at home and are more stationary throughout the day. This can have a negative effect on your physical and mental health that in return can negatively affect your work. To stay motivated and keep energy levels up, there are many exercises, stretches, and tips you can complete to reduce stress on the body throughout the day.

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How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

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