A sick patient sitting on his couch uses his smartphone to access automated medical answering services.

How Automated Medical Answering Services Improve Patient Care

Remote patient monitoring concept: a patient uses a blood sugar testing device in conjunction with their smartphone.

How Technology Is Shaping the Future of Remote Patient Monitoring

A nurse uses triage software while healthcare icons hover above a laptop keyboard.

Understanding the Basics of Triage Software

A triage nurse engages in continued education by writing information in her notebook and reviewing policies on a laptop.

The Importance of Continuous Education for Nurse Triage Teams

An elderly woman at home uses MedMessage Automate on her smartphone to submit a patient intake request to her provider.

Save 3–7 Minutes Per Patient Intake Request With MedMessage Automate

Blood Cancer Awareness Month is represented by a red ribbon, as well as blood droplet and blood cell icons in front of a map of the world.

Blood Cancer Awareness: How Nurse Triage Supports Patients

TriageLogic nurses have up-to-date protocols to handle potential patients with Coronavirus symptoms

Protocols and Patient Care During the Coronavirus Outbreak

As the Coronavirus virus continues to spread, more and more callers may be concerned with their symptoms. TriageLogic nurses and our call center software clients have received the protocols to efficiently triage those who may have been exposed or who are concerned about the virus.

Read More »
Telephone triage nurse using listening skills when triaging a patient

Tips for Successful Patient Calls

Patient triage via phone is often challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training and instinct.

Read More »