A medical record filing system is superimposed over a doctor working on their laptop.

Overcoming Interoperability Challenges in Healthcare With Triage Software and EHR Integration

Two people apply sunscreen on their arms while sitting on a beach towel.

What to Remind Your Patients About UV Awareness This Summer

Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

A clinician uses a tablet to check medical intake and secure messages. Icons representing a patient file hover above the tablet.

How Secure Messaging Enhances Medical Answering Services

AI in RPM concept: a humanoid robot uses a blood pressure cuff on a woman's arm.

How AI Could Enhance Remote Patient Monitoring

A nurse uses triage software on a computer.

Why Every Medical Practice Needs Triage Software

Tips to Ensure a Successful Patient Call

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

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Triage nurse talking to patient who is worried about going to the hospital and doesn't want to catch COVID-19

Lessons from Nurse Triage Calls During COVID-19

As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.

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TriageLogic nurses have up-to-date protocols to handle potential patients with Coronavirus symptoms

Protocols and Patient Care During the Coronavirus Outbreak

As the Coronavirus virus continues to spread, more and more callers may be concerned with their symptoms. TriageLogic nurses and our call center software clients have received the protocols to efficiently triage those who may have been exposed or who are concerned about the virus.

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