A nurse uses triage software while healthcare icons hover above a laptop keyboard.

Understanding the Basics of Triage Software

A triage nurse engages in continued education by writing information in her notebook and reviewing policies on a laptop.

The Importance of Continuous Education for Nurse Triage Teams

An elderly woman at home uses MedMessage Automate on her smartphone to submit a patient intake request to her provider.

Save 3–7 Minutes Per Patient Intake Request With MedMessage Automate

Blood Cancer Awareness Month is represented by a red ribbon, as well as blood droplet and blood cell icons in front of a map of the world.

Blood Cancer Awareness: How Nurse Triage Supports Patients

Remote patient monitoring in action: a triage nurse reviews patient health data on a clipboard with a provider over a video call.

Remote Patient Monitoring in Action: Real-Life Benefits for Providers and Patients

An illustrated robot with a stethoscope checks on a female patient, representing AI in nurse triage.

AI in Nurse Triage: Why Clinical Insight Still Matters

Triage nurse talking to patient who is worried about going to the hospital and doesn't want to catch COVID-19

Lessons from Nurse Triage Calls During COVID-19

As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.

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TriageLogic nurses have up-to-date protocols to handle potential patients with Coronavirus symptoms

Protocols and Patient Care During the Coronavirus Outbreak

As the Coronavirus virus continues to spread, more and more callers may be concerned with their symptoms. TriageLogic nurses and our call center software clients have received the protocols to efficiently triage those who may have been exposed or who are concerned about the virus.

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