Often times, patients calling a triage nurse are worried, tired and overwhelmed. This can create a situation where callers are difficult to triage. This article
Demands for enterprise mobility and flexibility are a new reality in today’s society. Physicians and hospitals need to evaluate how they can leverage technology to
Introducing the first lesson in the latest course from TriageLogic’s Learning Center, Risks in Telephone Triage. Throughout this course, we will examine the various risks that
On July 12th, 2018 the TriageLogic Group was recognized at the Jacksonville Business Journal Fast 50 awards as one of the top 50 fastest growing
By Dr. Charu G. Raheja, PhD Patients today expect to be able to reach a provider any time of the day and night, including weekends.
By Marci Lawing, RN Nursing Director We have previously written about the basic qualities required to be a good telephone triage nurse (see article). Once
This newsletter introduces Sara Brackin, TriageLogic’s Implementation Manager. Sara supervises the development of new products and solutions that help improve patient access to care. This edition of Care News also highlights articles that were recently published in magazines, such as Florida Doctor and AnswerStat.
One of the most exciting announcements is that we have finished rebuilding our Learning Center.
TriageLogic’s Learning Center has become a vital tool for many triage nurses. This free resource provides educational material for telephone nurses and features a variety
Rose Moon, TriageLogic Clinical Education and IT Support Manager, will be representing the company in Pittsburgh at the Healthcare Call Center’s 30th annual conference June
Letter from the Medical Director Dr. Ravi Raheja Around the same time as electronic medical records (EMRs) were starting to get popular, triage systems had
