Engaging Patients During a Nurse Triage Call and Developing Trust
Engaging Patients During a Nurse Triage Call and Developing Trust The nurse-patient relationship is one that is like no other. On any telehealth call, such as a nurse triage call,…
Learning Center Course 3 Part 4: Case of a Child with an Acute Cough
Learning Center Course 3 Part 4: Case of a Child with an Acute Cough Just as with our other case studies on baby Laura, Juan, and Paula, this course focuses…
Tune in to Hear TriageLogic’s CEO on Monday’s First Coast Connect
Tune in to Hear TriageLogic’s CEO on Monday’s First Coast Connect Jacksonville, FL (April 27, 2017). TriageLogic CEO, Charu Raheja, PhD, will be on the local radio show First Coast…
Continuwell® Exhibited at the World’s Largest Telehealth Event
Continuwell® Exhibited at the World’s Largest Telehealth Event JACKSONVILLE, FL. (April 25, 2017) Continuwell, a product of TriageLogic, exhibited at the American Telemedicine Association’s (ATA) Telehealth 2.0 in Orlando, April…
A Customized Follow-up Plan to Reduce Hospital Readmissions
A Customized Follow-up Plan to Reduce Hospital Readmissions When patients get discharged after a hospital visit, it can be difficult for them to follow or remember discharge instructions. This can…
Charting by Exception –Triage Patients Efficiently in Your Medical Call Center
Charting by Exception –Triage Patients Efficiently in Your Medical Call Center When triaging patients in your medical call center, charting by exception is the most efficient way to ensure that…
Using Mobile Apps to Engage Patients
Using Mobile Apps to Engage Patients Telehealth and mobile applications (apps) are changing the way that healthcare is delivered. A recent Pew Research study[1] found that about 77% of Americans…
Decrease Medical Liability with Effective Documentation of Patient Calls
Decrease Medical Liability with Effective Documentation of Patient Calls By Charu Raheja, PhD Many patient interactions begin with a phone call. Often, physicians and medical professionals provide medical care…
Triaging Elderly Patients
Triaging Elderly Patients By Nurse Manager, Marci Lawing, RN, BSN Telephone triage nurses have an extra challenge when working with the elderly. Triage nurses are not able to see their…
What Makes a Good Telephone Triage Nurse
What Makes a Good Telephone Triage Nurse By Marci Lawing, RN, BSN Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the phone presents a unique challenge.…
