Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

How Does the Shift to Hospital-at-Home Programs Affect Nurse Triage Services?

As an AI Psychiatric Triage Model Faces Scrutiny, Structured Nurse Triage Still Sets the Standard

Rural Health Care Isn’t a Funding Problem—It’s an Execution Problem

From Personal Crisis to Purpose: How Charu Raheja’s Journey Shaped TriageLogic’s Mission

Patient Message Intake in Health Care: The Hidden Link to Health Inequities

Demographics of Patients with Urgent Symptoms in a Nurse Triage Center

March 12, 2021 No Comments

We studied data from 230,000 telephone calls from our nurse triage call center from January-
October 2020. Nurses ensured that all callers received standardized, high-quality care by using
guided symptom-based protocols written by Doctors Schmitt and Thompson. During each call
we collected information about the patient’s demographics, the triage protocol used by the nurse,
and the patient’s disposition. Patients were also asked whether or not they were planning to go to
the emergency room (ER) prior to calling a nurse. In this article we focus on the callers that
ended up in the ER and their demographics.

Nurse Triage Explains COVID-19 Vaccine Protocols

February 25, 2021 No Comments

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

February 15, 2021 No Comments

The COVID-19 pandemic has encouraged healthcare organizations and physicians to adopt remote healthcare more readily — from telehealth visits to remote patient monitoring (RPM). The

Mental Health and Nurse Triage Calls During COVID-19

February 8, 2021 No Comments

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

January 25, 2021 No Comments

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

The Gold Standard Schmitt-Thompson Protocols Get Updated With COVID Vaccine Guidelines

January 20, 2021 No Comments

Drs. Schmitt and Thompson, author of the gold standard protocols trusted by most hospitals and health organizations, have released new protocols specifically for the COVID-19 vaccine.

TriageLogic and Analog Devices Join Together to Bring Remote Patient Monitoring to Healthcare Organizations

January 20, 2021 No Comments

The TriageLogic team and David Brown, the Director and Marketing Development at Analog Device, sat down to talk about their partnership in bringing RPM to doctors and hospitals to monitor their chronic care patients remotely.

From the CEO: The 2020 Pandemic and Lessons for Healthcare

January 15, 2021 No Comments

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.

Medical Director TriageLogic Ravi Raheja

Helping Physicians Implement a Successful Remote Patient Monitoring Program

January 8, 2021 No Comments

In the United States, 6 in 10 adults in the United States suffer from some form of a chronic disease, such as obesity, diabetes, or heart disease. Chronic diseases are responsible for 75% of the 3.5 trillion dollars spent on healthcare each year. RPM can help alleviate that.

Dr. Charu Raheja Highlighted as Women Business Leader’s Standout Member

January 4, 2021 No Comments

People are starting to make travel plans for the holidays coming up. While holiday season always mean longer work hours and less exercising for busy health care professional because of winter sickness and family gatherings, the COVID-19 pandemic has added an extra lawyer of worry and work.