Saving Health Care Dollars By Decreasing ER Visits
We look at outcomes from advice given by triage nurses to patient callers, which can save health care dollars and decrease morbidity and mortality.
Quantifying How Nurse Triage Decreases Morbidity and Mortality
We look at the treatment advice data from our patient interaction to understand the problem of people mis-evaluating the seriousness of their symptoms.
Five Major Reasons Why Triage Nurses Send Adults to the Emergency Room
Five major reasons adults are sent to the ER include: difficulty breathing, abdominal pain, chest pain, back pain, and post-operative concerns.
Schmitt-Thompson Clinical Update on Electronic Cigarettes for Telephone Triage Nurses
Schmitt-Thompson released a clinical update addressing the rising use of electronic cigarettes. The CDC is reporting an outbreak of lung injury from smoking e-cigs.
Ensuring Patient Safety During 911 Calls: Tips for Telephone Triage Nurses
To ensure patient safety during 911 calls, nurses need to remain objective, think about the worse and best case scenario, and consider what’s the most critical symptom.
How Telephone Triage Nurses Act As An Extension of Physicians and Practices
Custom orders help improve patient health and continuity of care by providing telephone triage nurses with doctor-specific orders.
Turn Your Hospital Contact Center Into a Nurse Triage Center
Hospitals wanting to add nurse triage capabilities to their existing contact centers must have a robust triage software platform in place, one that will integrate with their existing EMR.
How Telephone Triage Nurses Assist Suicide Callers
With proper training, protocols, and disposition, telephone triage nurses can help prevent suicide when they’re on a call with a patient.
Listening Skills For Telephone Triage Nurses
Proper listening skills for telephone triage nurses are important in order to correctly triage each caller, and to prevent overlooking a serious symptom and triaging to the wrong disposition.
Managing Patient Calls During the Labor Day Weekend
Outsourced telephone triage nurses can help your patients stay healthy while your office is closed. Day time triage protocols are also important for your own nurses to document and evaluate patients.
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