Care News Summer – Fall 2018

Care News Summer Fall 2018 is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare, and recent developments in telemedicine. It is time for our semi-annual TriageLogic newsletter, Care News. In this edition, we highlight the growth we have seen so far in 2018 in our triage software and services. We have added

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Saving healthcare dollars

Saving Healthcare Dollars with Nurse Triage – A Case Study

While many symptoms are serious and require an emergency care visit, many patients seek the advice of a triage nurse to keep them out of the Emergency Room. There are many times when the triage nurse is able to redirect the caller to a safer and less expensive treatment option, while also educating them on what symptoms to monitor for that would warrant a need to

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Increased Call Volume Due to 2018 Influenza Season

Increased Call Volume Due to 2018 Influenza Season There is no denying it, we are in the middle of Flu Season. Is your practice experiencing an influx of patient calls? TriageLogic nurses have seen a 28% increase in call volume from December to January. Many of these patients are suffering from flu-like symptoms and reaching out to their providers for care advice.  We are just

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Care News Winter – Spring 2018

Care News Winter-Spring 2018 is Here! Care News is TriageLogic’s semi-annual publication highlighting articles on triage software, best practices in nurse triage, new trends in healthcare, and recent developments in telemedicine. In this issue, Drs. Charu and Ravi Raheja discuss how TriageLogic continues to innovate triage software and services to provide your patients with easy access to quality care. TriageLogic is always working to serve

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New eBook on Engaging and Communicating with Employees

New eBook on Engaging and Communicating with Employees A New eBook from TriageLogic’s partner company Continuwell on how to help empower, communicate, and engage your employees with access to company resources Employee engagement and communication is key to any organization but is crucial in the medical field. In a study of 200 hospitals by Gallup, they found that the engagement level of nurses was the number

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Case Study: Nurse Triage Assisting Patients with Medical Devices

 Case Study: Nurse Triage Assisting Patients with Medical Devices Another Potential Life-Saving Incident. In today’s world, healthcare is fragmented and while technology is improving care, it is also increasing the complexity of maintaining and using medical devices. In addition, as a provider, you want to ensure that your patients receive quality care 24/7. Offering your patients an after-hours nurse triage service serves as an extension

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Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions

 Speeding up the Diagnosis of Patient Symptoms: How Triage Nurses Help Patients by Asking the Right Questions Telephone nurse triage plays a critical role in making sure that patients are given the correct level of care when they call. This requires following strict guidelines established through Schmitt-Thompson protocols, in which the nurse asks certain questions beginning with the most emergent symptoms. In some cases, a

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The Role of Nurse Triage in Providing Emotional and Life Support to Callers

 The Role of Nurse Triage in Providing Emotional and Life Support to Callers     When most people think about what a triage nurse does, they think of worried mothers calling about their babies, elderly patients calling about ailments, and middle-aged adults worried if they are having a heart attack or just gas. Often times, one overlooks the role of triage nurses in providing emotion

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Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study

 Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study  Emergency room visits cost an average of $2,1681, making it an expensive option for care. For the patient, it means high co-pays, a long wait in a crowded emergency room, and the possibility of catching a virus while waiting.  The difficulty in making the right decision on whether or not an emergency room

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This Triage Nurse is a Hero – See How She Saves a Patient’s Life

This Triage Nurse is a Hero- See How She Saves a Patient’s Life Some of the most important triage calls are the ones where the patient doesn’t think that their symptoms are serious. A patient should never ignore severe symptoms. TriageLogic nurses often take calls from people who are reluctant to call 911 or go to an emergency room, even when their symptoms warrant a

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Nurse’s Toolbox: Triaging Patients with Celiac Disease

Nurse’s Toolbox: Triaging Patients with Celiac Disease May is celiac disease awareness month. In these final days of May, we wanted to dedicate this Nurse’s Toolbox to detailing what celiac is, what the symptoms are, how it is diagnosed, and treatment options.  Triaging a patient with known Celiac Disease can be challenging.  It is important for triage nurses to know  the symptoms, in order to

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