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Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study

Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study

 Is a Trip to the Emergency Room Necessary? Read Anna’s Case Study  Emergency room visits cost an average of $2,1681, making it an expensive option for care. For the patient, it means high co-pays, a long wait in a crowded

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Accountable Care Organizations Can Decrease Unnecessary Patient Expenses with Nurse Triage

Accountable Care Organizations Can Decrease Unnecessary Patient Expenses with Nurse Triage

Accountable Care Organizations Can Decrease Unnecessary Patient Expenses with Nurse Triage  Accountable Care Organizations (ACOs) are designed to encourage high-quality and less expensive treatments for patients. As a provider, you receive a reward if your patients stay out of expensive

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Charting by Exception –Triage Patients Efficiently in Your Medical Call Center

Charting by Exception –Triage Patients Efficiently in Your Medical Call Center

Charting by Exception –Triage Patients Efficiently in Your Medical Call Center When triaging patients in your medical call center, charting by exception is the most efficient way to ensure that your triage nurses quickly reach the correct protocol. At TriageLogic,

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Using Mobile Apps to Engage Patients

Using Mobile Apps to Engage Patients

Using Mobile Apps to Engage Patients Telehealth and mobile applications (apps) are changing the way that healthcare is delivered. A recent Pew Research study[1] found that about 77% of Americans own a smartphone. It is estimated that smartphone users spend

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Outcomes When Infants Are Triaged by a Nurse Line

Outcomes When Infants Are Triaged by a Nurse Line

Outcomes When Infants Are Triaged by a Nurse Line One in 10 parents who call a nurse triage line on behalf of their infants is told to go to the ER.   By : Charu G. Raheja, PhD   Pediatricians

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Nurse’s Toolbox : Skin Rashes

Nurse’s Toolbox : Skin Rashes

Nurse’s Toolbox : Skin Rashes Evaluating Skin Rashes in Telephone Triage   Our skin is our first line of protection. It keeps us warm in the cold and cools us when we are too hot. It also acts as a

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Why Did Patients Call a Nurse Triage Line During February and March of 2016?

Why Did Patients Call a Nurse Triage Line During February and March of 2016?

Why Did Patients Call a Nurse Triage Line During February and March of 2016?   See the reasons for calls and the dispositions from over 30,000 patient phone calls during February and March.   Winter months are normally associated with

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Replacing the Beeper with the Smart Phone in Healthcare

Replacing the Beeper with the Smart Phone in Healthcare

Replacing the Beeper with the Smart Phone in Healthcare Article written by Marci Lawing   For many people, the pager is a device of the past. Yet, many doctors and hospitals still rely heavily on them. According to a recent

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Why do patients call after hours?

Why do patients call after hours? Triage Calls From November Through January Download the PDF here It is the beginning of February, one of the coldest months of the year. Winter months are normally associated with a higher number of

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Patient Data: September- October 2015

Patient Data: September- October 2015 Print this Article As November begins, so does the cold and flu season. Patient calls to our nurse triage phone lines also increase, with patient calls peaking in the months of December and January. “It

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TriageLogic’s “Telephone Nurse Triage Handbook” is Now Available

TriageLogic’s “Telephone Nurse Triage Handbook” is Now Available DOWNLOAD THE PDF HERE Providers and Call Center Managers will learn nurse triage best practices, as well as how to develop a solution that delivers results.   JACKSONVILLE, FL – September 30,

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Patient Self Management Tools Decrease Healthcare Costs

Patients Self-Management Tools Decrease Health Care Costs by Charu Raheja, PhD | Printable Version A study in Health Affairs found that patients who have the knowledge, and confidence to manage their health and health care, report better health experiences than patients who

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August Data: Patient Calls and Dispositions

  August Data: Patient Calls and Dispositions Print this Report   Studies document that average Emergency Room costs for 18-64 year olds are close to $1,100.[1] Many of the people who go to the Emergency Room could have been treated

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Improve Healthcare Access and Reduce Hospital Readmissions

Improve Healthcare Access and Reduce Hospital Readmissions Print this Article By Charu G. Raheja, PhD and Kayla Broadrick   Over the last few months, hospitals have been charged by Medicaid in record-breaking numbers for readmission of patients. Medicare fined a hospital

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Continued Care for Patients to Prevent Hospital Readmissions

Preventing hospital readmissions saves patients time and money and also provides them with more resources to help better manage their chronic conditions.

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