Many individuals and families have multiple choices when it comes to healthcare and treatment. Our Medical Director was recently featured on News4Jax.
Tips for triage nurses to ensure patient safety during phone calls. A new Learning Center lesson on what to keep in mind during the triage process.
Try these simple desk exercises to help you stay motivated and healthy during the busy winter season. These are great for triage nurses and office staff.
We look at outcomes from advice given by triage nurses to patient callers, which can save health care dollars and decrease morbidity and mortality.
We look at the treatment advice data from our patient interaction to understand the problem of people mis-evaluating the seriousness of their symptoms.
Five major reasons adults are sent to the ER include: difficulty breathing, abdominal pain, chest pain, back pain, and post-operative concerns.
Schmitt-Thompson released a clinical update addressing the rising use of electronic cigarettes. The CDC is reporting an outbreak of lung injury from smoking e-cigs.
To ensure patient safety during 911 calls, nurses need to remain objective, think about the worse and best case scenario, and consider what’s the most critical symptom.
Custom orders help improve patient health and continuity of care by providing telephone triage nurses with doctor-specific orders.
Hospitals wanting to add nurse triage capabilities to their existing contact centers must have a robust triage software platform in place, one that will integrate with their existing EMR.
With proper training, protocols, and disposition, telephone triage nurses can help prevent suicide when they’re on a call with a patient.