2020 Pandemic Triage Lessons Healthcare

From the CEO: The 2020 Pandemic and Lessons for Healthcare

Through 2020 and the COVID-19 pandemic, TriageLogic has been assessing data. This data included patient symptoms, attitudes, and outcomes both in general as well as specific to COVID-19. Our goal was to share what we observed with the healthcare industry. We observed how patient behavior was impacted by breaking news and the media, and how education changed caller behavior.

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nurse triage covid

Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

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New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

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