A doctor and their patient sit on a couch reviewing data on a tablet from remote patient monitoring.

Success Stories: Transforming Patient Care With TriageLogic’s Remote Patient Monitoring

As a call center manager, it can be difficult to ensure that patients receive timely and effective care while juggling staff capacity. Remote patient monitoring (RPM) is a powerful system that can help you overcome these challenges by allowing early interventions and reducing the burden of in-office visits. If your practice is considering RPM, here’s how TriageLogic’s turnkey solution can transform your operations. https://youtu.be/D8OLFQBN0Mw What Is Remote Patient Monitoring? Remote patient monitoring collects real-time health data from patients like blood pressure, glucose levels, and oxygen

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Headshot of TriageLogic's CEO, Charu Raheja.

TriageLogic Celebrates CEO Charu Raheja’s Second Year in the Florida 500

Please join us in congratulating our founder and CEO, Charu Raheja, Ph.D., for being featured in this year’s prestigious Florida 500. This publication celebrates Florida’s most influential business leaders across multiple industries, and Raheja’s inclusion highlights her remarkable contributions to healthcare innovation and leadership. Transforming Healthcare Through Vision and Perseverance Over the past 16 years, Raheja has led TriageLogic to success in the areas of telehealth nurse triage and remote patient monitoring (RPM). These services empower healthcare organizations to provide efficient, high-quality patient care while

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A lock icon with binary code represents addressing data security in triage software.

Addressing Data Security in Triage Software

Safeguarding your patient data is paramount in today’s healthcare landscape. This includes addressing data security in triage software. Hospital administrators must ensure that any system handling sensitive medical information will meet stringent data security standards. TriageLogic’s myTriageChecklist™ (MTC) is one such solution that combines efficient triage capabilities with robust data protection. https://youtu.be/kVV22uuSuiQ The Imperative of Data Security in Triage Software Triage software serves as a central hub for managing patient interactions, symptoms, and care recommendations. Consequently, it processes extensive personal health information (PHI). A breach

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An outsourced triage nurse at her workstation.

Key Features to Look for in Outsourced Nurse Triage Support

Nurse triage has become a strategic solution that healthcare providers can use to offer reliable medical guidance, both during and after traditional office hours. If your practice is unable to maintain this service in-house, we highly recommend outsourced nurse triage support. Understanding its key features and benefits will help you make an informed choice as to which triage provider will enhance your patient satisfaction, operational efficiency, and care quality. https://youtu.be/P3blh7J8xIk 1. 24/7 Access to Registered Nurses The best nurse triage support includes 24/7 phone coverage.

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An athlete drinks water while practicing in a gym.

Health Trends in November: Balancing Wellness Through the Holiday Season

November marks the start of the holiday season, when family gatherings, food choices, disease management, and other health trends can affect our minds and bodies. Yet this time of year also brings unique opportunities for addressing these concerns and prioritizing well-being.  Here are the most common ones to keep in mind. https://youtu.be/IIdZaZlzEA4 1. Health Trends: Respiratory Illness Prevention With colder weather and increased indoor gatherings, respiratory illnesses like the flu, COVID-19, and RSV become more common. Health organizations encourage vaccinations for protection, especially for those

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Headshot of a nonclinical operator providing medical answering services for patients from her computer.

How the Right Medical Answering Services Can Help Your Practice Reduce Wait Times

Healthcare providers like yours depend on efficient medical answering services. But have you seen instances where your nonclinical operators find it difficult to manage high call volumes, or to document all patient needs accurately for your nurses to triage? Incomplete symptom data and excessive wait times for nurse callbacks can affect patient trust, quality of care, and health outcomes. When not addressed, these issues can lead to patient churn, lost revenue, and practice liability. Let’s explore issues that could be affecting your nonclinical operators, and

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Chronic disease management example: a patient checks their blood sugar levels using an RPM sensor on their arm.

The Benefits of Remote Patient Monitoring in Chronic Disease Management

Traditionally, chronic disease management involves scheduled patient visits and in-person checkups. Yet complications can often develop unnoticed in-between these appointments that can affect patient well-being and health care. Remote patient monitoring (RPM) is a powerful tool that your practice can use to solve this problem, especially when coupled with your call center. It allows for the continuous monitoring of patient vitals using wearable devices, and gives your nurses the ability to contact those patients and your providers when they see that symptoms are about to

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A nurse uses cloud-based triage software at her workstation.

How Cloud Technology Affects Triage Software: 4 Key Benefits

Part of delivering more efficient care starts by guiding patients to the appropriate providers. Triage nurses are often your best resource for doing this, especially when they’re equipped with powerful software. It’s also worth noting how cloud technology affects triage software in terms of its functionality, accessibility, and scalability, and why these elements are so critical in modern healthcare. Here are the four key benefits to adopting a cloud-based triage system. https://youtu.be/nTOakkgmnKs 1. Real-Time Updates and Seamless Integration Traditional triage systems that are often hosted

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A nurse uses triage software on her desktop computer.

The Role of Nurse Triage in Modern Healthcare

The practice of nurse triage has been around for a while, but what does it mean for patient engagement in our current time? Thanks to advancements in telehealth, nurse triage in modern healthcare means a digital system of RNs who can help your patients whenever they have a need or question about their health.  Let’s explore how nurse triage can benefit any medical practice, as well as your best option for this service. https://youtu.be/SlTjIxQ_4Fk Symptom Severity and Expedited Care One of the primary reasons to

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A nonclinical operator smiles while holding the microphone on her headset and helping a patient over the phone.

Reduce EHR Errors: TriageLogic’s MedMessage Assist™ Ensures 99% Accuracy on Patient Calls

Is your staff overwhelmed by having to constantly fix EHR errors? Electronic health records were originally meant to avoid mistakes in patient documentation, but studies indicate that they are far from foolproof. TechTarget highlights how “researchers found that one in five patients found an error in their medical records.” They also note how EHR design could be partly to blame, as separate data indicated that “about a third of the errors the technology [was] supposed to detect.” When not identified, these errors have the potential

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A nurse reviews a folder of information with a doctor.

Maximize Your Practice ROI With TriageLogic’s Triage Software

Is your medical practice actively looking for tools that can streamline your operations, improve patient care, and deliver a significant return on investment? Our flagship triage software, myTriageChecklist (MTC), is an ideal solution that achieves all three. By leveraging advanced technology, MTC helps healthcare providers like you build on established workflows, reduce unnecessary costs, and substantially improve patient engagement over the phone.  Here are six key reasons why our nurse triage software can maximize ROI for your practice. https://youtu.be/gRS-L7X0XMA 1. Improved Patient Workflows When patients

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A triage nurse talks with a patient over her headset.

Why TriageLogic Offers the Best Nurse Triage Service for Your Practice

Do you find it difficult to manage patient call volume with your current level of staff? Practices that experience this often turn to outsourced nurse triage for assistance. Among the ones currently on the market, TriageLogic’s Nurse Triage On Call (NTOC) stands out as the best nurse triage service for medical practices. Here’s how it can benefit your operations and care. https://youtu.be/n6j-OxpKoxE Comprehensive 24/7 Coverage One of the most significant advantages of TriageLogic’s Nurse Triage On Call is its availability. Because illness doesn’t follow normal

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