Let Us Manage Your Patient Calls
Our triage nurses and disease-specific protocols make it easy to implement your patient monitoringgram.
Our URAC-accredited registered nurses will effectively triage your patient calls 24 hours a day, using Schmitt-Thompson protocols and your customized orders.
Our web-based software ensures nurses ask the right questions and document. Live training and robust reporting.
Our Mission
We commit our expertise, compassion and reliability to services that exceed expectations of medical professionals and their patients in the field of nurse triage.
Commitment to Excellence
We strive to be the best in class in everything nurse triage. We use protocols established by the leading authorities in pediatric and adult phone triage care – Bart Schmitt, M.D. and David Thompson, M.D. Our URAC accreditation demonstrates our commitment to quality.
Proprietary Telemedicine Technology
Our proprietary call center software platform is designed by physicians, nurses and Ph.D.s based on their practical experience in telephone medicine, nurse triage and business.
Knowledge and Expertise
TriageLogic provides nurse triage software and services to thousands of physicians nationwide. We have a team of experts including Ph.D.s and physicians that study data and publish articles in best practices in nursing and return on investment.
Custom Solutions
We create leading-edge telephone medicine technology based on practical experience and a thorough understanding of the field. We offer comprehensive after-hours nurse triage services and innovative web-based telephone triage software systems for use in both institutional and private healthcare practice settings.
Read These Important Articles To Stay Informed
What HIMSS 2026 Made Clear About Improving Patient Intake Workflows in Healthcare Call Centers
If you attended HIMSS 2026 or followed along from a distance, you probably noticed a common thread running through nearly every conversation: healthcare is getting
Fragmented Systems Put Patient Calls at Risk: What Hospital Leaders Should Expect From Nurse Triage Software
When a Patient Calls, What Happens Next? For most patients, the journey to care begins with a phone call—not an exam room. Someone wakes up
When Patient Calls Overwhelm Your Workflow: Integrating Nurse Triage With EHR Systems
Is your team tired of transcribing information between internal systems? When patients call to ask for advice about their symptoms, there’s a good chance that