Patients and Clinicians Agree on Urgency Less Than Half the Time

What Is Triage in Nursing and Why a Registered Nurse on the Phone Can Change Everything

Levels of Triage: Match Acuity to the Right Care Pathway Every Time

Nurse Triage Cost: What You’ll Actually Pay and Where the Savings Hide

Podcast: TriageLogic CEO Charu Raheja on Building a Nurse Triage Line

Medical Office Answering Service: When Patient Message Intake Becomes a Hidden Cost

Nurse Triage Explains COVID-19 Vaccine Protocols

February 25, 2021 No Comments

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

How Insurance Reimbursements Makes Remote Patient Monitoring Profitable for Healthcare Organizations

February 15, 2021 No Comments

The COVID-19 pandemic has encouraged healthcare organizations and physicians to adopt remote healthcare more readily — from telehealth visits to remote patient monitoring (RPM). The

Mental Health and Nurse Triage Calls During COVID-19

February 8, 2021 No Comments

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

January 25, 2021 No Comments

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Patient Calls to Nurse Triage During COVID-19

December 21, 2020 No Comments

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

TriageLogic® Announces Release of Comprehensive Data on Remote Nurse Triage Calls and Patients During the COVID-19 Pandemic

December 16, 2020 No Comments

TriageLogic has collected data from nurse triage call centers and studied how patient behavior and use of telephone nurse triage services may have been affected by the COVID-19 pandemic.

Can Telephone Nurse Triage Cut Down on Unnecessary ER Visits During COVID-19?

December 9, 2020 No Comments

Nurse triage can save money by reducing the need for unnecessary ER visits, which are costly in terms of resources and money. Each ER visit costs about $2000. Unnecessary ER visits also increase strain on healthcare systems, especially during the COVID-19 pandemic when hospitals are already overburdened.

Does Telephone Nurse Triage Save Lives during COVID-19? A Look at COVID-19 Data from our Nurse Triage Medical Call Center

December 2, 2020 No Comments

Nurse triage has the potential to save patient lives. Patients often don’t know what symptoms may be signs of serious medical problems. Using a set of standardized protocols, telephone triage nurses assess patient symptoms and determine which ones are most serious and may need immediate medical attention.

New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

November 9, 2020 No Comments

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

Data on Nurse Triage During COVID-19

November 5, 2020 No Comments

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.