As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.
Ravi saw that technology could be used to improve medical care and created several systems and platforms to help integrate and coordinate patient care. He has used his medical training and expertise in complex technology to create efficient systems that make quality care consistent and available to more people.
MyTriageChecklist helps nurses determine the most appropriate level of care when patients call with symptoms. It is a web-based, safe, and efficient solution for organizations looking to increase their quality of patient care and save on healthcare costs.
As the flu begins to spread alongside COVID-19, it is more important than ever to understand the differences between the viruses and what to do if you suspect you have been infected. Careful action and preventive measures can help keep you and others safe and reduce the burden on health systems.
Chronic care management (CCM) involves facilitating care in-between physician office visits for patients with multiple chronic conditions. Care coordination between office visits can help individuals follow their care plan, adhere to their medication regimen, and keep doctor appointments. It can also help identify and pre-empt issues with the potential to turn into health tragedies.
Hospitals, specialty clinics, and other healthcare organizations are expanding telemedicine to provide quality services and generate revenue. With this growth and success in telemedicine, there are many options available for every organization.
Practices who delegate telephone triage to solutions like TriageLogic streamline the entire process, saving valuable time. Whether you have a busy private practice in need of a phone triage system, or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet your needs.
Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.
The TriageLogic Learning Center provides free educational material for telephone nurses and medical professionals. The courses provide a thorough understanding of nurse triage, triage protocols, and patient care.
Dr. Ravi Raheja has been honored as one of the 2020 recipients of the Jacksonville Business Journal’s award for Technology Leader of the Year. The Technology Leader of the Year award recognizes local entrepreneurs who are making innovative contributions to the field of technology and the local economy.
