Headshot of a nurse answering a patient call using a landline phone.

Best Practices for Managing High Call Volumes in Triage

A clinician uses a tablet to check medical intake and secure messages. Icons representing a patient file hover above the tablet.

How Secure Messaging Enhances Medical Answering Services

AI in RPM concept: a humanoid robot uses a blood pressure cuff on a woman's arm.

How AI Could Enhance Remote Patient Monitoring

A nurse uses triage software on a computer.

Why Every Medical Practice Needs Triage Software

Men's Health Awareness Month is represented by a blue ribbon and a stethoscope.

Men’s Health Awareness Month: Key Issues, and How Nurse Triage Can Help

A worried elderly man calls a triage line to talk about his ailing wife's symptoms.

Why Nurse Triage Is Essential for Patient Safety

Tips to Ensure a Successful Patient Call

Patient triage via phone can be challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training, and instinct.

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Exercises and Tips to Help Reduce Stress on the Body During the COVID-19 Pandemic

The pandemic means that many people are staying at home and are more stationary throughout the day. This can have a negative effect on your physical and mental health that in return can negatively affect your work. To stay motivated and keep energy levels up, there are many exercises, stretches, and tips you can complete to reduce stress on the body throughout the day.

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How Schmitt-Thompson Protocols Help Hospitals and Medical Practices

Telephone triage protocols help triage nurses maintain a quality of care on a consistent basis. They are important for doctors to delegate workloads, standardize procedures, and give nurses decision support. Hospitals can use these protocols to maintain the proper flow for their patients, ensure patients are receiving the correct advice for the symptoms presented, save money, and ultimately save lives.

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Dr. Ravi Raheja, Medical Director of TriageLogic, Leads the Conversation in Remote Patient Monitoring

TriageLogic is leading the conversation on remote patient monitoring (RPM) as the healthcare industry pivots from expensive, in-office visits to efficient, device oriented care. Arch Healthcare, a company which helps organizations develop strategic and actionable provider network development plans, has published an article written by medical director Ravi Raheja, MD.

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