Putting remote triage nurses in conjunction with telehealth doctor’s visits can provide a seamless remote experience for patients. Triage nurses can collect the pertinent information, educate the patient for the telehealth visit, and set up a telehealth visit on behalf of the doctor.
Five major reasons adults are sent to the ER include: difficulty breathing, abdominal pain, chest pain, back pain, and post-operative concerns.
To ensure patient safety during 911 calls, nurses need to remain objective, think about the worse and best case scenario, and consider what’s the most critical symptom.
Schmitt-Thompson nurse triage protocols ensure that nurses follow a standardized process when evaluating patients over the phone and recommend the best advice given the symptoms presented by the caller.
Personal health apps, sensors, and medical devices are becoming essential to engage patients and help them make healthy decisions. For providers, it means better ability to manage chronic health conditions and provide value based care.
As our CEO mentioned in her introduction, new technologies are transforming how clinicians deliver health care. At the same time, digital solutions alone are not enough to help patients. Incorporating…
In July, we presented data from our nurse triage call center evaluating the disposition given to adult callers when they called a nurse triage line (read original). Surprisingly, we found…
One in every 3 adults who calls a nurse triage line is told to go to the ER. Find out why. By: Charu G. Raheja, PhD Often times, as adults,…
Top 5 Reasons INFANTS are Sent to the Emergency Room by a Triage Nurse Tips for pediatric offices to give to parents. Research shows that about 1 in 10 caregivers…
Triaging patients over the phone is challenging because nurses have limited information available to them. Because they are not able to use touch and visual cues, nurses have to use…
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