Registered nurse providing on call nursing support to a patient from a professional home office setting at night

After-Hours Gaps Are Sending Your Patients to Urgent Care

Registered nurse using headset and computer at night to provide nurse triage for health plans members

How Health Plans Use Nurse Triage to Cut Unnecessary ER Visits

Registered nurse performing telephone triage for pediatric after-hours calls at a softly lit clinical workstation

Telephone Triage for Pediatric After-Hours Calls: Why a Real Nurse Cannot Be Replaced

Registered nurse at a clinic desk taking a patient call, illustrating how nurse lines support healthcare access and cost savings.

Nurse Lines: What They Actually Cost Clinics and Why Silence Costs More

Licensed RN staffing a 24/7 nurse triage line at a modern clinical call center workstation

24/7 Nurse Triage Line: RN Coverage That Protects Patients

Rural health transformation program hospitals administrators and nurses collaborating outside a critical-access hospital at golden hour

Rural Health Transformation Program Hospitals (RHTP): Where are the Funds?

Nurse Triage Explains COVID-19 Vaccine Protocols

The COVID-19 vaccine is here, and a new virus with a new vaccine means new protocols for triage nurses. Triage nurses play an important role in times like these; many patients have questions about the vaccine and if what they are feeling after receiving it is normal. A couple of COVID-19 vaccines require two shots spread apart to be effective, though there are new vaccines which only requires one. In this article, we’ll tell you about the new triage COVID-19 vaccine Schmitt-Thompson vaccine protocols, and what kind of outcomes to expect.

Read More »

Mental Health and Nurse Triage Calls During COVID-19

According to the Kaiser Family Foundation, 53% of American adults estimated that the COVID pandemic had a negative effect on their mental health. Looking at the data that we’ve collected during the pandemic from our nurse triage service, we begin to see a clear picture. In this article, we deep dive into the data that show us how COVID cases have impacted collective mental health.

Read More »
Remote Nurse Triage

Care News – Spring 2021 – Lessons From the Pandemic, Triaging Tips, and Covid Data E-Book

In this issue of Care News, you’ll hear from our CEO Dr. Charu Raheja about the lessons we’ve learned from COVID and how we plan to move forward. You will also hear from our Medical Director Dr. Ravi Raheja about the exciting new world of remote patient monitoring. Along with a few words from our new partnership with Analog Devices, you will be updated on important information in the remote nurse triage world!

Read More »
nurse triage covid

Patient Calls to Nurse Triage During COVID-19

The COVID-19 pandemic has increased telemedicine visits as patients and doctors try to stop the spread of infection. The CDC reports that telemedicine visits increased by more than 50% during the first months of the pandemic. Triage nurses can work closely with doctors to provide a safe and effective way to direct patients to the appropriate level of care and help save lives.

Read More »

New Learning Center Course: Remote Patient Monitoring (RPM) – The Costs and Benefits of RPM and How to Implement a Successful Program

Triage Logic has a new triage nurse learning center course available on remote patient monitoring (RPM). The course explores the following: a. What is RPM; b. the benefits of an RPM system to both the patient and the provider; and c. how can doctor offices implement a program with minimum staff time by using both clinical and non-clinical contact centers.

Read More »

Data on Nurse Triage During COVID-19

As the COVID-19 pandemic continues to underscore the need for telephone medicine, medical call centers can play a crucial role in improving the patient experience and quality of care while containing costs.

Read More »