As the coronavirus pandemic progresses, nurse triage is playing a critical role in helping healthcare organizations, hospitals and practices manage their overwhelmed systems. As the weeks passed since the original national emergency announcement, our nurse triage center has observed some important trends on what callers are experiencing.
TriageLogic is offering the COVID-19 Protocols for free to doctor’s offices and hospitals to triage those who may have been exposed or who are concerned about the virus.
Telephone nurse triage is all about questions. To properly separate patients’ conditions into levels of severity, the right questions need to be asked in the right order.
As the Coronavirus virus continues to spread, more and more callers may be concerned with their symptoms. TriageLogic nurses and our call center software clients have received the protocols to efficiently triage those who may have been exposed or who are concerned about the virus.
When it comes to documenting triage calls, there’s always a fine balance between effective communications and liability risk.
Patient triage via phone is often challenging – nurses have limited information and no visual clues to guide their decision making. Instead, they rely on years of education, hands-on-training and instinct.
While wearable health technology devices can collect and send data, a medical professional must still interpret the results and guide the wearer on next steps. Most physicians don’t have the time or resources to monitor multiple dashboards. TriageLogic can help.
Tips for triage nurses to ensure patient safety during phone calls. A new Learning Center lesson on what to keep in mind during the triage process.
Five major reasons adults are sent to the ER include: difficulty breathing, abdominal pain, chest pain, back pain, and post-operative concerns.
To ensure patient safety during 911 calls, nurses need to remain objective, think about the worse and best case scenario, and consider what’s the most critical symptom.
