Every time a patient calls your practice, you want to make sure that their symptoms are noted fully and addressed in the appropriate window of time. However, this may not…
Many practices hire nonclinical staff to answer phones and pass along medical messages to nurses and physicians. In addition, companies known as medical answering services may be contracted by doctors’…
Patient callers with medical symptoms require medical professionals who can respond within specific callback windows, based on the severity of those symptoms. While it depends on the practice, nonclinical personnel…
When patients call your practice, who is the first person they speak with: a front desk attendant, a nurse, or an Answering Service Operator (ASO)? We ask because these are…
TriageLogic is proud to announce that our contributions to the healthcare industry have been recognized in the local news as a recipient of the JaxUSA Innovation Award, in addition to…
TriageLogic is proud to announce its new patent-pending, Artificial Intelligence-based (AI) tool for medical message takers. Known as MedMessage Assist, this freestanding module prompts Answering Service Operators (ASOs) with the…
In the United States, about 100 million messages are relayed to doctors and nurses every month. About one in six calls have a symptom that needs to be evaluated urgently.…
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