Registered nurse wearing a headset conducting a patient triage call at a professional clinical workstation.

Nurse Triage Services: Vendor Selection Guide

University Campus at Night with Student walking in need of nurse triage services

Press Release: TriageLogic Closes the Gap on Campus Health Challenges with After-Hours Nurse Triage for Universities

A photo of a nurse smiling while in a us doctors office with a phone headset on next to a computer that shows TriageLogic Software on the computer

Evaluating a Nurse Triage Program: The Essential Checklist

Nurse providing triage services over the phone in a clinical environment

How to Hire a Nurse Triage Company: The 2026 Buyer’s Guide

Retrieved previously provided alt text referenceMedMessage Automate automated patient intake workflow showing structured intake to nurse review to scheduled visit

Press Release: TriageLogic asks… “Are your nurses unavailable, or is it your intake process?”

Nurse using dual monitors to review and document patient information during a medical message intake process in a clinical office setting.

Communication Breakdowns Are Still a Major Healthcare Risk: How Medical Message Intake Solves Them

What Are Triage Protocols

What Are Nurse Triage Protocols?

Schmitt-Thompson nurse triage protocols ensure that nurses follow a standardized process when evaluating patients over the phone and recommend the best advice given the symptoms presented by the caller.

Read More »

TriageLogic’s Medical Director, Dr. Ravi Raheja Talks About Measles Outbreak on College Campuses and the New Schmitt and Thompson Protocols Available

New protocols have been released by Dr. Bart Schmitt and Dr. David Thompson for telephone triage nurses specifically for patients that have been diagnosed or have suspected measles or have been exposed to measles. The two new protocols cover scenarios where patients have been diagnosed or have suspected measles or have been exposed to measles.

The guidelines provide telephone triage nurses with a consistent and methodological approach to callers who have questions.

Read More »

TriageLogic CEO Recognized for Leadership and Health Technology

Founder and CEO TriageLogic and Mobile App, Dr. Charu Raheja, was recently named one of the Top 35 Women Igniting Success in Jacksonville by the Buzz Media Group. The award honors women executives, entrepreneurs, employees, and the companies they run. The award was presented by Snowden McFall, President of Fired Up and Dawn Gilam from Changing Homelessness.

Read More »

The Top Excuses Men Often Make To Avoid Going To The Doctor And Why Telephone Triage Nurses Can Help

Patients today have more options than ever to receive care outside of their primary care – if they even have one. Having more options may seem like a good thing, however many times the consumer is confused about the best care to address their symptoms. In the process, they end up either over-utilizing services or underestimating serious medical symptoms, creating both a drain to the healthcare system as well as possible threat to their lives.

Read More »