How to Calm an Anxious Parent as a Telephone Triage Nurse
How to Calm an Anxious Parent as a Telephone Triage Nurse By Dr. Ravi Raheja Telephone Triage nurses play an important role in assessing sick patients over the phone and…
Triage Protocols – Why Use Them and How do They Work?
Watch this short video to get an overview of triage protocols and the importance of using protocols when evaluating patients over the phone. Triage Protocols are specialized algorithms that are…
TriageLogic’s New Protocols Lecture
TriageLogic’s New Protocols Lecture Last year we started a new course on triage protocols for nurses. In the previous lectures we covered ‘What are Protocols and How to Use Them?’…
Why do patients call after hours? Triage Calls From November Through January
Why do patients call after hours? Triage Calls From November Through January It is the beginning of February, one of the coldest months of the year. Winter months are normally…
Information That Triage Nurses Can Give to Patients Concerned with Zika Virus
Information That Triage Nurses Can Give to Patients Concerned with Zika Virus When patients are made aware of a virus such as Zika, they usually become anxious and fearful. More…
Ebola: Protocols for Handling Patient Calls and Concerns
With the death of the first victim in Dallas, and now two healthcare workers being treated for the virus, the nation is growing concerned about our ability to contain Ebola.…
colds-vs-flu-how-triage-nurses-differentiate
Cold vs Flu: How Do Triage Nurses Differentiate? Many times patients call a triage advice nurse with symptoms of cough, nasal congestion, fever and feeling sluggish. These symptoms are common…
Basic Qualities of a Good Triage Nurse
Basic Qualities of a Good Triage Nurse By Marci Lawing, RN, BSN and Ravi K. Raheja, MD Telephone Triage Nurses are a special breed. Evaluating an individual’s symptoms over the…
Tips for Successful Patient Triage
Triaging patients over the phone is challenging because nurses have limited information available to them. Because they are not able to use touch and visual cues, nurses have to use…
Stories From the Field: Triage Nurses Tell All
Stories From the Field: Triage Nurses Tell All The TriageLogic Group is staffed by a team of talented and well-rounded nurses. We are thankful for their expertise in triage and…
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