Three triage nurses stand together in an office.

Celebrating National Nurses Week 2025: Honoring Nurses and TriageLogic’s Commitment to Support

National Nurses Week is almost here! Held annually from May 6 to 12, this period recognizes the invaluable contributions of these caregivers. It also concludes on the birthday of Florence Nightingale, who is widely considered the founder of modern nursing. This year, the American Organization for Nursing Leadership (AONL) has chosen the theme “Care, Lead, Inspire — Repeat,” highlighting the continuous cycle of compassion, leadership, and inspiration that these clinicians provide on a daily basis.  https://youtu.be/-VLuYgNHdhY A Brief History of National Nurses Week The origin

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A doctor and patient have a consultation in an office.

Better Patient Outcomes: How a Turnkey RPM Service Benefits Doctors

How many of your patients don’t follow their treatment plans? If it’s reflective of the industry, it could be as high as 40-50%, including those suffering from chronic disease. Nonadherence is estimated to cause “at least 100,000 preventable deaths and $100 billion in preventable medical costs per year.” That’s why, when we talk about remote patient monitoring, we highlight how important a program can be for encouraging patients to engage with their health. Let’s explore this matter in more detail, as well as highlight key

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A nurse sits at a computer station using triage software.

Why TriageLogic Is the Best Choice for Nurse Triage Software

Are growing patient volumes and the demand for efficient care putting pressure on your practice? What if you could address both through a single platform that’s also compatible with electronic medical records like Epic? Implementing our nurse triage software is that solution, ensuring that your patients receive the appropriate care guidance while maintaining established workflows. Let’s explore why myTriageChecklist (MTC) is the best choice for patient engagement. https://youtu.be/IBd50lrdkRE Understanding Nurse Triage Software MTC allows registered nurses to assess the severity of patient symptoms over the

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Two nurses talk while helping patients in a waiting room.

Real-Life Benefits of Nurse Triage Solutions

As a hospital administrator, you probably face three consistent challenges: keeping up with patient volume, maintaining patient satisfaction, and avoiding unnecessary hospitalizations. A turnkey nurse triage program is the solution you need to alleviate all of these concerns. It gives your patients 24/7 access to professional medical guidance that optimizes your team’s time and streamlines care delivery. Let’s explore the benefits of nurse triage and how they can apply to your hospital. https://youtu.be/TZbZhUj5Ryg Understanding Nurse Triage Solutions Nurse triage typically involves a call center of

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Two nonclinical staff members at a front desk act as a practice's medical answering services.

Implementing Medical Answering Services: Best Practices

High patient volumes, increased administrative tasks, and the need for timely responses have all put pressure on today’s medical practices. Medical answering services — or, more specifically, the nonclinical operators who answer patient calls and man front desks — bear the brunt of these challenges, which can often lead to poor communication and inaccurate medical message intake. These services are vital to the success of a practice, but it’s become clear that they need help. Let’s explore their challenges in more detail, and what solutions

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A digital web of medical icons are displayed in front of a laptop and stethoscope, representing the integration of patient monitoring with EHR systems.

Integrating Remote Patient Monitoring With EHR Systems

Chronic care management can be difficult for two key reasons: first, the inability to maintain accurate data on patient health in between visits; second, having systems that fail to share data for continuity of care. Are you aware that remote patient monitoring (RPM) can alleviate both? Let’s explore how to improve patient monitoring with EHR systems so that your patients experience better health outcomes. https://youtu.be/XyWGp0j84wc RPM’s Success at Recording Patient Health Studies have shown that RPM can lead to improved patient health outcomes, reduced healthcare

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AI in triage software concept: an illustrated doctor reviews a patient's chart while standing next to neon-illuminated letters spelling AI.

Leveraging AI in Triage Software for Better Performance

The healthcare industry is no stranger to artificial intelligence (AI). Using it to help patient engagement has become a primary focus in recent years, and triage software is no exception. For those physicians who are looking for tools that can improve how their nurses assess patient symptoms over the phone, now is the time to learn about leveraging AI for better triage software performance. Let’s explore why, and the key benefits that it offers. The Role of AI in Medical Triage By analyzing vast amounts

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A triage nurse in a doctor's office demonstrates efficient call handling.

Enhancing Patient Satisfaction With Efficient Call Handling

At a time when pretty much everyone has a cell phone, efficient call handling is a foundational component of medical care. When patients call hospitals or medical facilities, they expect immediate assistance, whether it’s about scheduling an appointment, asking for symptom advice, or handling urgent concerns. Hospital administrators are increasingly recognizing the significance of digital communication systems that can help their teams address patient needs promptly and effectively.  In short, a well-managed call system means that patients receive the right care at the right times.

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A nonclinical staff member at a medical practice answers the phone at the front desk.

Understanding the Basics of Medical Answering Services

When patients call your practice, who is the first point of contact to help them? If you’re like many doctors’ offices, it’s nonclinical operators. While these individuals serve an essential role — offering kind, receptive interactions to address patient needs and concerns — they can also have difficult times sharing information to nurses that accurately reflect patients’ conditions. In many cases, symptoms can be overlooked or misreported that would reclassify a patient’s request as more urgent than its original version. Let’s explore why medical answering

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A woman uses a digital blood pressure monitor.

Understanding the Basics of Remote Patient Monitoring

Chronic disease is the leading cause of death in the United States. Do your triage nurses have the best tools for helping your patients manage their symptoms over the phone? Many medical call centers find it difficult to address the needs of chronic disease patients in a timely manner, which can lead to negative health outcomes before providers can intervene. For this reason, remote patient monitoring (RPM) is one of the best options you can implement to make it easier for your nurse team. Let’s

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A hospital nurse uses a tablet to review patient data recorded with nurse triage software.

How Triage Software Can Improve Patient Care

Are long patient wait times and overwhelmed staff affecting the quality of care in your hospital? Addressing both starts with the right nurse triage software. Let’s explore what features are the most important to look for in these types of solutions, and how TriageLogic’s myTriageChecklist (MTC) is able to meet them. Understanding Nurse Triage Software Nurse triage software is used by nurses who answer patient phone requests, determine the severity of patient symptoms, and guide them to the appropriate providers. It does this by utilizing

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A remote triage nurse works from her office table after normal business hours.

The Growing Need for After-Hours Triage Services

As a doctor, you know that your patients’ needs don’t adhere to standard office hours. Nonemergency concerns can happen at any time, which makes it important to have some means of providing immediate, appropriate guidance to address them. Beyond better health outcomes, having such a service is important because it goes a long way to improving patient satisfaction and retention. After-hours nurse triage services offer this vital connection between patient needs and provider availability, ensuring timely, reliable care advice. Let’s explore why. https://youtu.be/wu8p0G1L4hY The Increasing

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