A patient adjusts a wearable sensor on their arm so that data is received and billable with CPT codes for RPM.

Mastering Medicare RPM Reimbursement: Your Guide to CPT Codes for RPM

New technologies are revolutionizing how doctors can perform chronic care management (CCM). Remote patient monitoring (RPM) is one of them, giving doctors and nurses the ability to track patients’ health while those patients are at home. For this technology to be financially successful for your practice, your workers must understand the most recent CPT codes for RPM to get reimbursed, as well as the services

Read More »
Solutions for Physician Work-Life Balance: A happy physician leans back in his chair in his office, thanks to using nurse triage tools that have given him more time to focus on care.

The Heart of Healthcare: Solutions for Physician Work-Life Balance

Physician work-life balance is an important topic in today’s fast-paced medical landscape. The demands of patient care, administrative tasks, and personal responsibilities often leave physicians feeling overwhelmed and at risk of burnout. In fact, research shows burnout among physicians spiked to 63% back in 2021. In the spirit of Valentine’s Day, we present solutions for physician work-life balance to save time and increase revenue. These

Read More »
A woman sitting in bed at night phones her doctor's office while experiencing a sudden-onset headache, one of several symptoms that patients call about after normal office hours.

Nurse Triage by the Numbers: Top 20 Symptoms That Patients Call About

What are the main concerns that people face when doctors’ offices are closed? How serious do they tend to be? Because there is a wide range of medical conditions that patients may experience, it’s the responsibility of triage nurses to understand those symptoms and guide patients to the most appropriate care. Below we explore the top 20 symptoms that patients call about most. A Note

Read More »
Concept for healthy triage nurses during the holidays: a stethoscope is packed into a Santa hat already filled with presents, an ornament, a red berry, and a pine tree branch.

Holiday Tips for Healthy Triage Nurses

Maintaining a healthy lifestyle during the holidays can be difficult for healthcare workers, and triage nurses are no exception. That’s why we’ve put together a helpful list of tips they can follow to make sure they stay as safe as the patient callers they assist. Here’s how you can support healthy triage nurses. Embrace Mindful Eating Holiday festivities often bring a wide range of indulgent

Read More »
A child rolls over in bed after having urinated on white sheets.

Guidance for Triage Nurses About Bed-Wetting Concerns: Navigating Conversations on Nocturnal Enuresis

Bed-wetting, also known as nocturnal enuresis, is a frequent point of discussion in pediatric triage. Triage nurses tend to receive calls that involve caregivers looking for advice and a better understanding about underlying causes. Read below for tips designed to arm triage nurses in these interactions. Your nurses can use them to speak confidently with caregivers, provide preliminary guidance, and reassure them about bed-wetting concerns.

Read More »
Two nonclinical operators man the front desk at a medical practice and perform medical message intake.

This Healthcare Tool Can Empower Staff with Medical Message Intake

The healthcare industry continues to suffer a labor shortage that could have considerable long-term effects, with some estimates showing the United States could have a deficit of 124,000 physicians in the next decade. But finding enough doctors and nurses isn’t the only concern. Practices are also experiencing difficulty maintaining nonclinical staff for their medical message intake. These positions — either at the front desks of

Read More »
Student behavioral health outcomes concept: a sad student leaning against a window uses her smartphone to call her college's nurse triage line.

Back to School: Improving College Student Behavioral Health Outcomes With Schmitt-Thompson Protocols

It’s no surprise that more colleges are making student health a priority. Young adults of this generation have had to deal with more types of mental health concerns like depression and anxiety, not to mention a potential fall wave of COVID-19. To improve college student behavioral health outcomes, campus health centers need to have the best tools available for evaluating student symptoms, particularly over the

Read More »
Dehydrated patients concept: a man sits upright in bed, holds a glass of water, and rests his head against his other hand.

Nurse Triage Advice for Dehydrated Patients

As we celebrate July 4th and spend more time outdoors, one thing to be particularly aware of is the risk of becoming dehydrated. Even for the portions of the US that aren’t affected by dangerous heat waves, hot weather can still pose a risk. For triage nurses, it’s also vital that they know what protocols to use when this condition may be affecting their patient

Read More »
Remote Nurse Triage

Care News – Winter 2022/2023

Welcome to TriageLogic’s Care News! In this issue, we discuss: Our latest breakthrough in medical scripting using artificial intelligence. Our digital tools to address high call volumes of RSV, flu, and COVID. Our efforts to help the local community. How providers can overcome the challenges of implementing an RPM program. Tips for triage nurses when dealing with difficult patient callers. TL Care Newsletter Letter From

Read More »
TriageLogic Christmas hats adorn a hand weight and an orange, beside body measuring tape, candy canes, and a party horn.

How to Maintain Healthy Habits During the Holidays

While the holidays are often the time of year for joy and family gatherings, they’re also when healthy decisions tend to go on vacation. This can be the result of stress, travel plans, busy end-of-the-year work schedules, juggling kids, consuming more alcohol at parties, coping with seasonal affective disorder or depression, as well as a host of other potential factors. That’s why we’ve compiled a

Read More »
TriageLogic Illustration of RSV viral envelopes and spike proteins.

Cold vs. Flu, or RSV? How Telehealth Nurses Can Use Triage Protocols to Address All Three

Since COVID-19 restrictions have been eased, this fall is already experiencing a surprising surge of respiratory syncytial virus (RSV) in conjunction with flu and the common cold. Telehealth nurses have experienced a roughly 20% increase in patient call volumes and winter hasn’t even started. While RSV symptoms are typically cold-like in appearance, the virus can be detrimental to infants, older adults, and those with medical

Read More »